Sky Zone Trampoline Park

Geni & Rubi G

They are misleading and liars. When I first joined there membership program they told me it was only for 3 months. Once I was informed I needed to cancel, there employee told me I had till July 2 to cancel my membership with them. Come July 1, I canceled my membership. They billed me the next day July 2, for $133.00, I been calling and also have went in person to talk to their shift manager a asian petite girl and they have told me multiple times in person and over the phone a regionally manager would be giving me a call for the past 10 days and no call at all. I have requested a refund for this month because I was told I had till July 2 to cancel and wouldn’t be billed. Yet they lied and now ignore my attempts to get a hold of them and say a manager will call me and never does. As a single mom of 5 and already struggling to make ends meet after Covid I had only wanted my membership for 3 months and didn’t have the extra funds for this month. They basically took my extra funds for bills this month. They are liars and misleading. Don’t call back even though they say they will.

ROBERT MICHAELS

My son loves coming here. It's a great place to take your kids if you want to drain them off energy. And the prices are very affordable. It's not just a good place for kids adults can have a great time here as well. Then I believe is Friday night and Sunday night they have glow zone where they turn off all the regular lights and turn on all the neon lights and you wear shirts that glow and it's lots of fun. I bought my son a membership because he loves coming here so much. I think I paid about $30 and now he can come jump when ever he wants for the entire month for free.

Kendra Hosack

It does not appear that there is cap on how many humans are allowed in this building. Insanely packed, extremely hot. Out of the many trampoline parks we have been to across multiple states, this place wins for worst. Will not return, especially on a Saturday.

Christine F

Was not super impressed with this location at all! First my friend called the day before to ask if we can bring socks from another indoor playground and was told that would be fine. Then we get there, my son needed socks with the rubber grip, so we bought one pair. At NO point did they tell us ALL of the kids needed (specifically) "Sky Zone" socks. So our time comes to go to the play zone, and the girl at the gate informs us that the other kids in our group could not come in because their socks were from somewhere else. So we had to purchase new socks for everyone. We ended up loosing our time slot and having to wait another 30 mins. Which delayed our entire day of bday festivities aka the after party. A bit frustrating but the kids still had fun. Overall the Riverside location is much much better. The employees there are Amazing and interact with the kids. This location every employee I came acrossed seemed less than enthusiastic to be there. Not the same experience we had in Riverside. We will stick to that location going forward.