Lowe's Home Improvement

Lawrence

Don't bother. No one ever answers the phone. Worst customer service. Voice Mail hell. The delivery window on an appliance is 11AM to 11PM. Then you get an email that says 8am to noon. Which is it? No ability to speak to anyone about it. Never buying anything from Lowes again!! I had 3 more appliances to buy. Not from them.

Edward Deuel

Bought a chandelier. Paid $99 to have them install it. The company they contract with (Handy) sent several text messages confirming the date and time of install on Tuesday. Then an email the day before and another on the day of install saying it was their 90 minute notices. Nobody showed up or called or emailed. I called to complain and was told that my $99 would be refunded and another installer would handle it on Thursday. A person showed up and installed it on Thursday. No refund, nothing. I called and asked where my refund was,, spoke to Marvin,, he said he would give me $25 refund, would not send me an email, would not give me a last name or employee number and would not let me speak with his supervisor. Asked for supervisor to call me and he would not tell me the name of his supervisor. You Have Been Warned. Won't be buying anything from Lowes again and I own several rentals. Home Depot will be my go to place.

Heather Traer

They're always polite ask if they can help in an extra help that day cuz I was with my father and he had to go wait in the car she's a guy not only loaded my car but I wanted he also limited in the truck for me. It was in the garden apartment he was hoping another man load some stuff on the shelves he went out of his way to help me and it's kind and considerate there should be more people like that that work there the cashier was very sweet I usually see her in the garden department there at the checkout stand she's usually always there but something nice and kind to say and has always very polite

Cindy H

My dryer broke and I had been searing everywhere for a decently priced dryer without a digital dashboard. I wanted a good sized, basic dryer. I found a great Whirlpool gas dryer at Lowes. Lowest price for this dryer was at Lowes and I shopped 2 other Big Brand store and nothing they had nothing comparable for this price. Fast friendly service. Great installation and haul away prices as well!