Hop on hop off Trolley

Gabriel Carlos Arratia

Fantastic, good route Fantastic driver's and guide.

Laura Eaton

EDITED TO 5 STARS. I sent the company a second email reminding them that we live 2000 miles away and these were extenuating circumstances. Today my mother informed me that she did receive a refund. I feel this was good customer service so I have changed my review. We purchased tickets for 3 of us to do the trolley tour while we were in town for a family wedding. Upon arriving at the airport, my 70 year old mother fell down the escalator and was hospitalized. I emailed the company to ask for a refund, since the tickets specifically say "a photo ID matching ticket user name is required", which was my mother, who would definitely not be able to join us if we did go. I explained that she was in the hospital, that we were only in town for a few days or until she was released from the hospital, and that we live 2000 miles away, so we would not be returning within the year to be able to use the tickets. The response I got was "unused tickets are non-refundable". It's not like we just decided to do something else. There were extenuating circumstances. I was really looking forward to the trolley tour, but I will not be giving this company any more of my money next time we are in San Diego. I didn't feel like this was very good customer service.

Chuck Dougherty

Fun and informative city tour with knowledgeable guides. We enjoyed the opportunity to hop on hop off and visited several stops. It's a quick way to get oriented in a new city.

A A

Really a good experience with hop on hop off trolley with old town trolley tours. They have multiple stops throughout San Diego which makes it convenient to explore the city well. The tour guides know so much about the city and all local places , they guide you throughout the trolley tour.