Baskin-Robbins

Shelby Lynne

Someone should give these girls a lesson in customer service. I don't know if their parents are making them work and they Hate it but particularly the girl with blue in her hair. I tipped her 40% and told her I hope that makes your day better. She was mad that I wanted a kids cone because I can't handle that much ice cream and asked me twice what I wanted while my mouth was full of the one sample I got. Ps my partner ordered a big cone. So I'm not quite sure why that ticked her off so bad that I wanted a kids cone so I didn't waste a bunch of ice cream 😖

N M

1/22/22 Doesn’t matter you guys just either don’t care or? Wrong item for child. Ordered Shark ice cream treat. Expected that with shark hat. Got the turtle which isn’t what child likes. ☹️ On triple scoop we ordered hot fudge - no hot fudge. What’s the point of ordering items if we don’t get what we ask for from this place. They never get it right. May as well say, “here’s $35” and think -really hard- about what we want and hope it works out. 😑😤 FAIL EVERY TIME. - Older review: Both two scoops. The chocolate one is even a sundae. 😑 We love you Baskin Robbins, why did you do this to us? Why?

Margaret Hodge

Ordered a large cotton candy milkshake and a triple scoop cup of 3 different flavors, I received a bubblegum milkshake. I didn't try it until after eating the dinner I got, so an hour or so later, noticed it was bubblegum. I went back to the store and they swapped out the bubblegum for cotton candy without charge, worried me before going in if they would do that but was so pleased that they did! Will obviously be going back, loved that great customer service!

Sarah Prater -Werts

So I got a waffle corne dipped in chocolate and it had two scoops of ice cream 🍦 every thing was excellent. And the ice cream didn't melt fast which was awesome. And we ended up both getting 2 scoops and the waffle cones for 11.89. Thats an amazing deal for so much ice cream ...plus we got to choose from many kinds which was nice ... and the lady behind the counter was very pleasant and took our order as soon as we were ready. I give them a 5 star rate ....