Community Glass Co Inc

Marc Alteio

It is rare that you find a business that truly understands customer service. While one of the reasons I chose to work with Community Glass was the overwhelmingly positive feedback here. Yet somehow the team at Community Glass far exceeded my expectations. There were a few challenges with our project and Lisa (the owner) and her team stepped up and took ownership where appropriate and went above and beyond in advocating on our behalf to the window manufacturer to make sure that all of our concerns were addressed. The commitment to customer service as well as the grace and thoughtfulness of the staff at Community Glass is unparalleled. They took what could have been unpleasant and contentious and provided the exact opposite experience. If you are looking for windows call Community Glass. You will not be disappointed.

Jon De Jong

My windshield cracked in the heat 2 weeks before a big trip. Community Glass fit me in and got the wind shield installed. Great service and a quality install.

Kat Wack

It's been five plus since our shower doors were installed. Every time I look at them I get upset and decided I should write a review...Mind you we have had glass shower doors for years. We use a squeegee every time and our doors were always spotless and totally clear-no fogginess....After installation I called twice to have the fogging at the bottom checked & to make sure I was there when they came and to bring their cleaner. They didn't call-and just stopped in and never used their cleaner to clean the glass. I next asked that the representative for the company call me to set up appt. to look at the glass. He never called!! I called again and stated that he had never called...again never heard back..Just super frustrated and I let it go...sick and tired of the run around. I will never use them or recommend them.

Elizabeth KONDO

Service started out great. We ran into a problem with the manufacturer not delivering windows on time. Our windows were delayed almost 2 month. Then windows did not show up when we had been told they would arrive my husband drove to Wenatchee to pick them up and for the second time they did not arrive. The owner said we would get a discount for the inconvenience. Community glass ended up giving me the phone number of the manufacturer and made me deal with them myself. It took another 2 weeks and 6 more delivery set up times before my windows showed up due to my windows not being painted, delivery man getting injured, windows breaking, truck driver not having enough hours left to drive. I spent almost $4000 on windows and after all of the delays and trouble I was only given $100’s off. I am beyond disappointed with how community glass handled this problem.