Portsmouth Used Car Center

Category: Ford dealer in Portsmouth, New Hampshire

Address: 180 Mirona Rd, Portsmouth, NH 03801, USA

Phone: +16034312822

Opening hours

Sunday: 11AM–5PM

Monday: 8AM–6PM

Tuesday: 8AM–6PM

Wednesday: 8AM–6PM

Thursday: 8AM–6PM

Friday: 8AM–6PM

Saturday: 8AM–6PM

Reviews

Jared Downs

Aug 13, 2022

Mike Moser went above and beyond. He drove the vehicle we were interested in to our house as our daughter just had surgery (we were shopping for a van to safely transport her in a body cast). Mike got the car out to us same day and even got a gift card for ice cream for our girl. Top notch service, will be shopping here in the future.

Thomas Passero

Jul 2, 2022

Went above and beyond!! While on vacation, our Ford Fiesta AC malfunctioned. We stopped at Portused where a super nice associate named Ralf spent 20 minutes making some adjustments to the blower and fixed it. I offered to pay but he refused. Top-Notch service!!!!

Stephanie Valpey

Dec 29, 2021

Absolutely great experience. It can be frustrating walking into a dealership as a young female, as many places just assume you know nothing about cars (I have worked in the automotive industry for years) and try to play you the whole time. This was absolutely not the case at Portsmouth Ford used car center! The staff is absolutely wonderful to work with (I worked with a few different people) and they answered all of my questions with ease. I will be a customer for life. I worked with Rick and John, and they were kind, caring and made the process a breeze. The general sales manager, Jeremy, is also amazing and was more than willing to put the car on the lift so I could get under the car to see everything. Being a female in the automotive industry, I cannot say enough good things about this company! You will not be disappointed.

Alex Camm

Jul 30, 2021

Service Center Review I bought my Ford vehicle from this dealer and had a very positive experience with their sales department. Unfortunately, their service department did not match that experience. I brought my vehicle in to their service department no less than three times over the course of a year and a half or so for the same issue, sunroof drains that do not function properly and pour water into the cab. (Note: Every visit required an all day drop off which meant myself and one other person had to drive the 65 mile round trip twice, every time.) They were unable to fix the problem. After the third visit, they recommended a specialist who I visited for a diagnosis. Why this wasn't recommended after the first or second trip is beyond me. At any rate, Portsmouth Ford disagreed with that specialists' opinion. I then brought it to the next specialist they recommended who immediately found a problem that was contributing to the overall issue, but not solving the underlying problem. After a year and a half and 5+ visits, I have no solution to the problem, a disgusting interior and I am out countless hours trying to fix this. The service manager felt like they owed me nothing and was less than helpful in trying to make sure my vehicle got fixed. I would not recommend this service department.

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Questions & Answers

If I put money down do I get a better purchase price or interest rate?

Portsmouth Used Car Center | Jul 21, 2022
Portsmouth Used Car Center | Jul 21, 2022

Down payment will not result in a better purchase price, it will, however, lower your payment & may in certain cases get you a better interest rate.

How long do leases usually last?

Portsmouth Used Car Center | May 22, 2022
Portsmouth Used Car Center | May 22, 2022

Usually 3 years or 36 months. However, there are some deals where you can lease for 2 years or 24 months. Most of the time though it is recommended to lease for at least 3 years so you have adequate time driving a vehicle you love.

Why do used car prices change?

Portsmouth Used Car Center | May 22, 2022
Portsmouth Used Car Center | May 22, 2022

Used car prices are largely based on supply & demand. A vehicle previously in high demand will get a price drop as demand drops, & vehicles previously in low demand may see an increase as demand outweighs supply.

How often do I need an oil change?

Portsmouth Used Car Center | Apr 22, 2022
Portsmouth Used Car Center | Apr 22, 2022

This routine check is key to keeping everything running smoothly. The general rule of thumb is to seek an oil change approximately every 3,000 to 5,000 miles.

Is mileage more important than age?

Portsmouth Used Car Center | Apr 22, 2022
Portsmouth Used Car Center | Apr 22, 2022

Not necessarily. You should take both into account when purchasing a vehicle.

Why is test driving a vehicle important?

Portsmouth Used Car Center | Apr 22, 2022
JET Bellamy | Apr 22, 2022

For me I need to drive it to be sure the seats are right for me and I need to see how good mirrors and visability are from drivers seat.

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Why is it beneficial to trade-in my vehicle?

Portsmouth Used Car Center | Mar 23, 2022
Portsmouth Used Car Center | Mar 23, 2022

When you trade-in you don't have to worry about selling the vehicle yourself or any of the associated costs (advertising, showing the car, etc). A dealer can offer a price you could not get yourself as an incentive to purchase a new vehicle. If the trade-in has any problems that could plague you down the road, selling the car to the dealer eliminates the bother.

How do I get the most for my trade-in?

Portsmouth Used Car Center | Mar 23, 2022
Portsmouth Used Car Center | Mar 23, 2022

The best way to get the most for your trade-in vehicle is to take great care of it and document that care every step of the way. Save your maintenance and repair invoices and keep a detailed record of all that s been done to your vehicle.

Do you accept personal checks?

Portsmouth Used Car Center | Mar 23, 2022
Portsmouth Used Car Center | Mar 23, 2022

Yes we do.

Do you sell aftermarket auto parts?

Portsmouth Used Car Center | Feb 21, 2022
Portsmouth Used Car Center | Feb 21, 2022

Yes we do.

How should I prepare for buying a used car?

Portsmouth Used Car Center | Feb 21, 2022
Portsmouth Used Car Center | Feb 21, 2022

Even if you buy from a dealer, it's good practice to walk around the vehicle and give it a brief but detailed inspection before test driving. Furthermore, you should have an idea of a particular make and model's value before negotiating.

Do you have a shuttle service I can use while I wait for my vehicle to be serviced?

Portsmouth Used Car Center | Feb 21, 2022
Portsmouth Used Car Center | Feb 21, 2022

Absolutely, simply let us know where you wish to go, and let us be your chauffer.

Do you offer service contracts?

Portsmouth Used Car Center | Jan 22, 2022
Portsmouth Used Car Center | Jan 22, 2022

Yes, we do.

Do you sell tires?

Portsmouth Used Car Center | Jan 22, 2022
Portsmouth Used Car Center | Jan 22, 2022

Yes, we can help you find the right tires for your vehicle and install them for you as well! We are here for all of your tire needs.

What types of warranties do you offer?

Portsmouth Used Car Center | Jan 22, 2022
Portsmouth Used Car Center | Jan 22, 2022

Ford and Easycare. Contact or visit us today to explore these options.

Is the down payment based on my credit score?

Portsmouth Used Car Center | Jan 22, 2022
Portsmouth Used Car Center | Jan 22, 2022

No, the down payment is not based on the credit score.

Do you offer brake replacements?

Portsmouth Used Car Center | Dec 23, 2021
Portsmouth Used Car Center | Dec 23, 2021

Yes, we offer brake replacements. Our expert technicians can help you find the right brake replacements for your vehicle and install them for you.

Can I get pre-qualified to purchase a vehicle?

Portsmouth Used Car Center | Dec 23, 2021
Portsmouth Used Car Center | Dec 23, 2021

Certainly, simply fill out a credit app and let us go to work with your prequalification.

Do I need to put a down payment to purchase a vehicle?

Portsmouth Used Car Center | Dec 23, 2021
Portsmouth Used Car Center | Dec 23, 2021

No, not necessarily. We can show you either way, with a down payment or not. Most of the time, the choice will be yours.

How can I schedule a service appointment?

Portsmouth Used Car Center | Nov 23, 2021
Portsmouth Used Car Center | Nov 23, 2021

You can schedule online anytime.

Why buy a car from a dealership vs a private seller?

Portsmouth Used Car Center | Oct 24, 2021
Portsmouth Used Car Center | Oct 24, 2021

We offer a professional and transparent buying experience and tailor to the needs of our customers.

Do you have a program to cover maintenance or roadside assistance?

Portsmouth Used Car Center | Oct 24, 2021
Portsmouth Used Car Center | Oct 24, 2021

Yes, our expert service team is happy to take care of your vehicle maintenance needs.

Do you provide loaner vehicles during auto service?

Portsmouth Used Car Center | Oct 24, 2021
Portsmouth Used Car Center | Oct 24, 2021

Yes, we do.

Do you sell used cars from different makes?

Portsmouth Used Car Center | Oct 24, 2021
Portsmouth Used Car Center | Oct 24, 2021

Yes, we do.

What documents do I need to buy a car?

Portsmouth Used Car Center | Sep 24, 2021
Jessica Brown | Sep 24, 2021

ID

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Is it better to lease or buy a car?

Portsmouth Used Car Center | Sep 24, 2021
Portsmouth Used Car Center | Sep 24, 2021

That question depends on the needs and driving habits of the driver. Let us help you go down the checklist and find you the answer!

Do you charge dealer fees?

Portsmouth Used Car Center | Aug 20, 2021
Portsmouth Used Car Center | Aug 20, 2021

No dealer fees.

Can I buy a car from a different state?

Portsmouth Used Car Center | Aug 20, 2021
Portsmouth Used Car Center | Aug 20, 2021

Yes, you can.

Do you finance for those with low or no credit?

Portsmouth Used Car Center | Aug 20, 2021
Portsmouth Used Car Center | Aug 20, 2021

Yes, we do. Regardless of the circumstances, we offer Guaranteed Automotive Credit.

Do you have financing options?

Portsmouth Used Car Center | Aug 20, 2021
Portsmouth Used Car Center | Aug 20, 2021

Yes, we offer a number of options and we cater to the need of our customers.

Do you offer leasing options?

Portsmouth Used Car Center | Aug 20, 2021
Portsmouth Used Car Center | Aug 20, 2021

Yes, we have leasing options available for new vehicles.

Do you accept trade-ins?

Portsmouth Used Car Center | Aug 20, 2021
Portsmouth Used Car Center | Aug 20, 2021

Yes, we accept trade-ins and offer the best value for your vehicle.

Do you buy used cars from different car makes?

Portsmouth Used Car Center | Aug 20, 2021
Portsmouth Used Car Center | Aug 20, 2021

Absolutely, we are always in the market to buy clean used vehicles, regardless of make or model.

Does the dealership detail the vehicle after you buy it?

Portsmouth Used Car Center | Aug 20, 2021
Portsmouth Used Car Center | Aug 20, 2021

Yes we do, at no charge.

Can I customize my vehicle?

Portsmouth Used Car Center | Aug 20, 2021
Portsmouth Used Car Center | Aug 20, 2021

Yes, we encourage you to do so.

Do you deliver?

Portsmouth Used Car Center | Aug 20, 2021
Portsmouth Used Car Center | Aug 20, 2021

Yes, any vehicle we have in our inventory is available for home delivery.

Do you provide the carfax for used vehicles?

Portsmouth Used Car Center | Aug 20, 2021
Portsmouth Used Car Center | Aug 20, 2021

Absolutely! We provide a carfax report for each used vehicle in our inventory.

What vehicles are part of the Certified Pre-Owned or CPO program?

Portsmouth Used Car Center | Aug 20, 2021
Portsmouth Used Car Center | Aug 20, 2021

Vehicles that are in our Certified Pre-owned Program go through a rigorous 172-point inspection and must show a clean vehicle history report before being awarded the certified pre-owned title.

Do you service other vehicle makes here?

Portsmouth Used Car Center | Aug 20, 2021
Portsmouth Used Car Center | Aug 20, 2021

Yes, we service across all different makes and models.

How much does it cost to get an oil change?

Portsmouth Used Car Center | Aug 20, 2021
Portsmouth Used Car Center | Aug 20, 2021

The price of an oil change varies based on your vehicle and type of oil. Our service team is happy to answer all of your questions, give us a call to discuss your vehicle service needs.

Do you do oil changes here?

Portsmouth Used Car Center | Aug 20, 2021
Portsmouth Used Car Center | Aug 20, 2021

Yes, our expert service team is happy to take care of your vehicle maintenance needs.

Will they give you the best advice on buying a car and make sure you walk away the winner?

Portsmouth Used Car Center | Aug 20, 2021
Daniel Husser | Aug 20, 2021

Yes

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Does anyone know if they are hiring?

Portsmouth Used Car Center | Aug 20, 2021
Portsmouth Used Car Center | Aug 20, 2021

We are always looking to add more talent to our teams. Please stop in and fill out an application today.

Why would a sales manager verbally attack a customet because of a price srewup by the dealers staff?

paul elliott | Aug 20, 2020
Ronald Weeks | Aug 20, 2020

Unknown

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