Burritos Jalisco Mexican restaurant

Britteny Hinojosa

I am very disappointed in my recent visit. I have worked in the service industry for over 11 years and understand being busy and short staffed. That is still no excuse to be rude and give horrible service to paying customers. We arrived at the restaurant at 8 and sat waiting to be greeted for about 10 minutes. After waiting the young guy cleaned off the table and took our drink order and was very polite. The female waitress brought 3 drinks to use then asked what the others ordered. We let her know the young guy had already taken our order she responded with a rude response of "If you want your drinks you need to tell me what they are since I am the one getting them for you." She obviously knew the order since she brought us 3 of the 6 drinks! She brought the remaining drinks and even messed up the last drink after we let her know 3 times what it was. At this time 3 other tables had walked in after us and were greeted and had food (Not take out) before she even tried to take our food order. We then decided not to eat in and just pay for our drinks to go elsewhere. We gave the money to the young guy and left. The female waitress decided to come out after us and accuse us of not paying and had her phone in her hand as if she was going to call the police on us. This was by far the worst service I have ever had and will never return to this establishment!

Thomas Hankins

My family and I sat down and waited around 30 minutes to finally get our drinks. The waitress that worked yesterday made a very rude comment to my wife and proceeded to ask her three separate times what her drink was and still brought out the wrong drink. When told it was the wrong drink she was still very visibly irritated at something that wasn’t our fault. She also argued with the table behind us about what they ordered. I then watched the same waitress press down trash in the trash can with both hands and then immediately go to the window and grab two plates of food. Then she followed me and my family out with phone in hand accusing us of not paying our bill which we had paid for. I will never try this place again and I recommend you don’t even waste your time while that waitress is still working there.

Matthew Wnorowski

This lady worked yesterday and she sat down at a few tables and said really vulgar things as well as trash talked another one of her co workers.. As someone who has worked in customer service this was not professional or good customer service. That is the reason for only the 3 star review. Now for the food. This is the best Mexican food I ever tasted. I definitely recommend this place. The said waitress above bearly serviced us so a women named Nancy who works there serviced us instead. Nancy you are the best waitress we ever had and thank you for the remarkable service! I will definitely be back because of you and the food!

April Johnson (Victoria King)

They always have delicious food and are always friendly! You can tell the owners are always there working their own business which is absolutely awesome.