Perfumania

My Cleanup LLC

This store is way overpriced, I brought mercedes perfume for $100 from perfumania outlet the smell is not lasting so I decided to google the lotion to reapply the fragrance throughout the day. The same red bottle and size is at Walmart for $45. I feel so cheated!!!

Jonathan Pal

They don’t explicitly state when you are making a purchase that you cannot return a purchase if it’s unopened. Asked for manager and person said they’re the manager. And they’re still requiring people be masked to enter the store. Explicitly state your return policy during the checkout process and stop muzzling your customers.

John Gephart

I spent 20+ minutes trying out a few dozen colognes. Colleen was knowledgeable and friendly. Great service and decent prices.

geena8779

Worst customer service experience. Failed to inform us of the return policy. Went to return 10 minutes after purchase was told no refund could be issued when stated was not informed of policy. No signs posted sales are final sales person failed to inform us as well. The manager tonya told us the receipt states the policy. So therefore only after the point of purchase once it’s too late to get your refund are you made aware of the policy when you read your receipt. Tonya the store manger was extremely unprofessional Snapping her hand in my face in a way indicating I should shut up. She continuously lied told us we came in smelling fragrances the store needs to make money why would they tell us the return policy. I would never shop here again ab will share this experience with every consumer I know.