Address: 401 Erie Blvd W, Rome, NY 13440, USA
Phone: +13153394550
Sunday: 6:30AM–10PM
Monday: 6:30AM–11PM
Tuesday: 6:30AM–11PM
Wednesday: 6:30AM–11PM
Thursday: 6:30AM–11PM
Friday: 6:30AM–11PM
Saturday: 6:30AM–11PM
Hanna Selby
Mandy was efficient, energetic, kind and smiled. The food was also hot and well prepared.
Julie Callard
The staff here are so kind! They went out of their way to get me a mask and make my food fresh. Jasmine was so happy to be working here!
Nathan Olsen
Wendy's is alright. Food is pretty good for fast food I think. The parking lot is strange at this Wendy's, kind of like the McDonald's on Black River Blvd. You have to drive around the building twice to use the drive through and get out. It's just strange. They also seem to have a problem with their diet Dr. Pepper in the drive through. They've always replaced it for me, but check to make sure it's mixed and stuff before you leave. I've had this issue multiple times this year. Kind of strange. Otherwise, just your average Wendy's. Come for the burgers, stay for the nuggets.
j ac.
Waited 20 mins for curbside went in and I was told it would be out shortly. The nice kid (I think he works grille) apologized, offered me a drink and was really helpful. The girl with the dark hair and glasses had an attitude and promised it’d be out soon. Waited another 35 and it never came out. I went back in and the new manager on duty said he had no clue what I was talking about and that he couldn’t find it. I showed him the receipt and he started to make it. The kid on grille came out from the back and was super nice and said that it must’ve been messed up again or something and that he’s sorry. Even if their system messed they should’ve remembered I was waiting and seen me from the window. The girl in the back stared at me when I explained to the manager she said it was on its way but she never came up to explain what happened or to tell him I was waiting when she was the one I talked to about the issue. I love Wendy’s but I’ll probably never eat here again. I could’ve waited no problem but 45 mins for a couple double stacks and a drink is just insane. The manager gave me a frosty which was nice of him but an hour is too long to sit in your 70 degree car waiting for a service that’s supposed to be fast.
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