Waite Motorsports LLC/Waite Indian Motorcycle

Kay J

I’ve stopped by a couple times now. Each time the gentleman at the front desk always has an attitude. My most recent experience was due to a check engine light. I asked if they could hook it up to a diagnostic before I deploy and lmk if I should leave it with the shop or toss it in storage for a year. He told me they were too busy and wouldn’t be able to get it in for at least two weeks. Worst part about having an Indian is that there’s only one shop within 100 miles. I feel like they know this so they don’t care about customer service.

Steven Malbouf

"we have rode ski doo's since we got into the sport. never owned anything else. That changed last saturday when I opened the garage door on christmas morning and surprised my kids with the XC. Matt Waite made the process seamless. we just need snow on the hill now and it's go time."

Kody Gould

Waite Motorsports is a very unprofessional and rude business. I was told my bike would be covered under warranty at drop-off, but after six days with no call from them, I was told it would be $650. This was after they had already done the work without calling to inform me or confirm I wanted to continue still. The manger told me that it’s my fault, and that I had to pay due as a result of them not looking into the warranty beforehand like they are supposed to. There is also terrible service because I was told it would be a two hour job to be done that day I dropped my bike off, but then after six days, still no word from them only me calling multiple times to push them to finish the work.

Damian Longton

Best Polaris dealer in upstate N.Y.! Super friendly staff excellent customer service and best dealer pricing available! If you're looking to buy a new Polaris snowmobile or Polaris ATV this is the place to go! Go see Todd he will get you a awesome deal on your new or used ride and goes above and beyond to help you in any way he can! I had a couple small issues with a couple small plastic pieces that broke in cold weather and Todd took the time to submit it to Polaris and got the parts covered no questions asked! I'll be lifetime customer even if I had to move a few hours away it's well worth the trip to Waite Polaris in Adams center ny!!