Rely On IT: Computer Support service & IT Consultants Bay Area & San Jose

Although we offer a set of services as a Baseline for most business IT needs, we can make many needed modifications to tailor our services to meet business objectives.

Most of our clients prefer to have support issues handled when they call or chat to our help desk to maximize work and minimize work interruptions. We do this with remote shared screen support and handle most issues remotely up to 98% of the time. For the other issues that require a physical visit we can partner or hire someone in your region to support physical issues. With our Desktop as a Service we can offer your company a consistent computing environment hosted in the cloud, and managed by us and supported by us. As long as you have an internet connected device you can work from practically anywhere.

We provide Business to Business Contracted IT Services for either 8x5 M-F or 24/7. The customer / client has a choice of which plan and coverage is best for their business.

We are a business to business IT services company. Hence, we contract with our clients for 12, 24, or 36 months and give the option for automatic renewals 30 days prior to expiration. For project based IT services we provide warranties on our work. For monthly contract clients, project work is offered at a discounted hourly rate.

You can trust Rely On IT because of our core principles including our open and truthful communication and drive to finish each job completely and follow up with ongoing support should anything else need our attention.

We bill hourly for project work, and monthly for our Managed IT Services.

Yes we guarantee all of our work with a 30 day satisfaction guarantee for projects and ongoing satisfaction guarantees for our monthly clients.

For customers who are on our 24/7 services Yes! For customers on our 8x5 M-F they can upgrade to 24/7 for holiday/weekend coverage.

As quick as picking up the phone or initiating a chat on our support application on our client's devices.

Hi John, Yes we can. We manage our client's computers and servers to increase their up time so you can confidently deliver your product or service to your clients and customers.

No, we're advisors in leadership, not investors.