Hampton Inn Brockport

Danielle lynn

I am a former employee, my name is Danielle. I called in sick because I was dizzy and nauseous. I worked in the kitchen so I would have been handling food all morning then cleaning the rest of the hotel. Also two employees had just came back from having covid. Kim, my unprofessional boss then told me to come in or I wouldn’t have a job. I told her to come pick me up then because I didn’t feel safe to drive. Kim then continued to belittle me, I told her she should stop before I just quit and she would have no one in the kitchen. I’m sick and don’t feel good. She then says GOOD and Hangs Up on me. At this point I just go back to sleep. I call back later that day to apologize on how that morning went and it says on the schedule I Quit. I did NOT! I have not heard from Kim or Robert/Bob since! This happened on may 15th. I have called HR , emailed everyone I possibly could and now I’m left leaving a review! VERY UNPROFESSIONAL! They have lost all my respect and services!

Dan The Driver

Decent enough hotel, clean large rooms, modern building. I did not interact with any of the staff so I can't say anything about them. The 2 stars is because of the substandard breakfast. Hampton Inn has long been my favorite hotel chain, one of the reasons for that has been the breakfast. But 5 of the last six Hampton Inns I've stayed at have had TURKEY SAUSAGE which I find repulsive and disgusting. What's worse is there wasn't much else to eat besides that. Only bland cereals (Rice Krispies, Corn Flakes and Special K), literally 3 mini cups of yogurt some apples and a waffle maker. Hampton Inn is fast sliding down the list because of the decision to only offer Turkey Sausage which tastes NOTHING like real sausage and is not as healthy as people think it is, ironic because that is the reason it is used. I have left several reviews of Hampton Inns regardless issue and now I think it's time for a letter to Hilton corporate!!!

Cheyenne

Positive: The staff were excellent! Very polite. It was great having different options as far as the breakfast went. It was in a really good location between our family we were visiting and the airport. Negative: The beds were quite uncomfortable. Seemed rather old and very used. The pool floor had deep puddles and my daughter actually slipped and fell hitting her head. Trash cans in room were tiny. Rooms need better lighting. Too dark.

Eric Schofield

We travel through this area frequently and this is where we usually stay because it's clean, quiet (enough), secure, convenient and reasonably priced. Breakfast is pretty good with fresh waffles always available. There's an office center if you need, a nice gym and an indoor pool. There's also several restaurant options within a 5 minute walk from the door and shopping for just about anything you need within sight distance.