Macy's

Shalley Lane

Very bright and neat. The customer service was excellent.

Kelly Johnson-Burke

Thank you Heidi for helping me find the perfect dress for my son's upcoming Wedding.Ive been into Macy's many times and ignored so I much appreciate your enthusiasm and eye for style. I will shop more often knowing I have my new go to girl.Thanks again

Kathy Leal

Can't find anyone to help. Clothes are all squished together on the racks. Seems like Marshalls or Walmart, not the upscale experience they used to be. Too bad.

Anna S

Opened up a Macys credit card per sales associate recommendation to get 20% off. Paid it off in store, did not worry about it until being notified my credit dropped 119 points. After calling Macys they say the sales associate made an error calculating the 20% and I had owed a balance I was unaware of . They got rid of late charges but my credit score is ruined thanks to Macys error. Customer service associate told me even though the sales associate made a math error I am still responsible for the amount owed. 20% off is an "estimate" the associate gives and you are still responsible to check your statement to make sure the sales associate did the math accurately. Save yourself the hassle, I was told this happens frequently.