Sussman Acura

Jameisha Lyttle

This is the best experience I've had going to a dealership! Maria in the service department is the kindest person I've ever met! She was quick with getting back to me and was very knowledgeable about cars. I would love to take my car back to this service center because they were very efficient and made me feel comfortable!

Victoria Love

The worst dealership ever! The finance lady (her name escapes me) was very rude and was not trying to work with me on a price for my lease. I have exceptional credit and she was trying to rob me for a ridiculous amount to lease a RDX. I ended up just walking out and I leased a QX55 instead for the same price plus perks and unlimited oil changes. From the outside appearance alone, this place is dull, negative & lifeless. I DO NOT RECOMMEND!! As an edit based on Owner response: I visited your dealership in September 2021 and again my stance remains the same that your team was unprofessional and unwilling to work with me therefore I do not recommend to others.

Sebrina Williams Jr

I meant to write this review months ago. I've been coming here for years and have never had a problem. Everyone is normally friendly. This particular time I went in for an oil change and diagnostic test. Usually with the oil change there's a multi-point vehicle inspection done. I was told that it wasn't being done because I don't regularly service my car there, she even wrote it in the comment section of the checklist. I previously bought the car in months before that for an oil change and it was done that time so I dont understand why it wasn't done this time. I was charged for the diagnostic test ($180.00), even though they couldn't tell me for sure what the problem was. They kept giving me guesses as to what it could be. The service desk lady had an attitude (not Robin, she's great) and said I had to pay for the test even though they didn't know exactly what was wrong with the car. I'm just gonna take my business elsewhere. It's a shame bc it's a convenient location but not putting up with no one's attitude for a service.

M Pitt

What a wonderful car buying experience! John DiGiacomo replied to my late night online inquiry and called me first thing the next morning with upfront transparent pricing which was well within KBB good pricing. We took it for a test drive and we’re on our way home in less than an hour. Best of all, no hidden fees!! All COVID precautions were taken. We will definitely be buying our next car at Sussman Acura.