Loyal Biscuit Co.

Category: Pet supply store in Rockland, Maine

Address: 408 Main St, Rockland, ME 04841, USA

Phone: +12075945269

Opening hours

Sunday: 10AM–5PM

Monday: 10AM–6PM

Tuesday: 10AM–6PM

Wednesday: 10AM–6PM

Thursday: 10AM–6PM

Friday: 10AM–6PM

Saturday: 10AM–5PM

Reviews

Evergreen

Aug 12, 2022

Excellent customer service. Stacey and Mel (?) at the Rockland store are outstanding.

Brittney Guimond

Aug 6, 2022

They have nice stuff but I couldn't afford anything but a laser for my cats

Kasey Bielecki

Jul 29, 2022

I mean, I already knew LBC was terrific! I've been buying my pet's food/treats/toys etc... there for years. Yesterday, however, I stopped into the Rockland store to learn more about CBD chews for my dog. My veterinarian recommended CBD treats for my senior pup's arthritis, and I knew it meant a trip to LBC. Stacy was amazing. She was knowledgeable about the product and easily answered all of my questions. Going in, I knew barely anything about CBD/Hemp treats for dogs, and I left feeling confident and ready to give some to my pup! Thank you so much Stacy! Additionally, Stacy ensured I knew there was a money-back guarantee for the treats. My dog is a picky treat eater who turns her nose at the strangest things. I am so grateful to shop at a local pet store that cares as much about my pets as I do! Thank you LBC!!! Update: Lily loves the treats!!!

Ron Jackson

Jul 14, 2022

Great customer service and very knowledgeable staff. Large assortment of high quality foods, treats and toys. Prices are competitive. Even if I could find better prices online I would much rather give my money to a great local business such as this.

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Questions & Answers

What are the Covid safety practices like here?

Anonymous | Aug 19, 2022
Loyal Biscuit Co. | Aug 19, 2021

Hi there, We offer in-store shopping, phone order shopping, or order online for in-store / curbside pick-up. Whatever method you prefer, we are here to help you! Should you choose to shop in-store, please note the following precautions we are taking for when you visit us: Masks are required to shop in-store. Please practice social distancing guidelines - we have placed 6 foot markers at our counter to help you navigate space. We are limited to the number of customers we can have in the store at one time and that number varies by store - please know if we are at capacity, you may need to wait outside. Please only handle what you intend to buy. Reusable shopping bags will not be allowed at this time. In addition, all counters have plexi barriers and we have a rigid cleaning protocol. Thank you, Heidi

Do you sell lick pads? My dog is a nervous traveler. Do you recommend them? Thanks!

Leigh Pool | Aug 19, 2020
Loyal Biscuit Co. | Aug 19, 2020

Hi there! We sure do! I used one when I flew with my puppy and it was PERFECT for take off and landing! We carry the Messy Mutts one and I just smeared it with natural peanut butter. ~ Heidi

Do you sell leather dog collar as?

Nancy Stone | Aug 20, 2019
Trina Johnson | Aug 20, 2019

Yes!

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What are the reward points and how do you use them?

Hollie Michael | Aug 20, 2018
Loyal Biscuit Co. | Aug 20, 2018

Hello! Here is the information on our points program :) Thank you for asking!! ~ Heidi Fenway’s Frequent Buyer Program: We have many loyal customers at the LBC and we love to reward your loyalty with Fenway’s Frequent Buyer Program. For every dollar spent at any LBC location, one point is accrued. After 250 points, you earn a $10.00 gift certificate – good for anything in store! These credits work in any of our locations and are stored in the computer under your account, so there is nothing to hang on to and nothing to lose! Program Rules Credit is redeemable only on purchases from Loyal Biscuit Co. You must spend at least $10.00 to use the credit. You can save the credit if you wish, but points do expire after 12 months. You can only use one $10 credit at a time. Credits have no cash value. Credits are earned on the pre-tax total of your purchase. Credit is NOT earned on the Self-Serve Dog Wash, as baths have a frequent bather program, nor can credit be redeemed on dog washes.

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