KFC

Category: Chicken restaurant

Address: 1310 E Pershing Rd, Decatur, IL 62526, USA

Phone: +12178721725

Opening hours

Sunday: 10:30AM–10PM

Monday: 10:30AM–10PM

Tuesday: 10:30AM–10PM

Wednesday: 10:30AM–10PM

Thursday: 10:30AM–10PM

Friday: 10:30AM–11PM

Saturday: 10:30AM–11PM

Reviews

Shelby Hagood

Jun 20, 2022

This has got to be one of the worst fast food restaurants in Decatur.. first- the place is designing and run down. Second- there hasn’t been a single time that they have gotten my order correct, there is always something missing. Third- it takes 30+ min for something that should only take less than 5 min. To make… (fries, chicken sandwich etc.). Fourth- 90% of the time the employee(s) are extremely rude and unwilling to help resolve missing meal items or incorrect order. KFC I know is just a fast food chain, but this is something that is really inexcusable. Serving raw or undercooked chicken is a serious health risk, so it room temp chicken that’s been sitting for hours. There are specific guidelines for food storage and this is far from meeting those basic standards. I enjoy KFC when it’s in a clean environment, appropriately handled and stored food and at least employees who are willing to help fix their mistakes. This place needs a TON of work to even get close to reasonable. It sad bc I think most people enjoy KFCs menu but the quality coming from this particular store is far from acceptable..

Douglas Dukeman

Mar 30, 2022

Love the new chicken sandwich. 1 for now and 2 for later. Chicken box lunch special !! So glad they got the drive up speaker fixed !!

MaFreeman

Mar 9, 2022

The past several times I have come to this KFC in the drive up they gave me chicken that was not hot. Also the chicken taste like it had been old and not fresh I am very disappointed with the current quaity of there product.. Yesterday I got 2 three PC combos one all white one mixed. the mixed was all dark meat. The mashed potatoes gravy Was so salty I could not eat it. I informed the sever that my previous orders had tasted old she told me the manager was not there. When I got home with my take out I tried to call the store to complain about the quality but know one would answer the phone I called several times over 3 hours on answer. Shame on you KFC

Kat Thomas

Feb 4, 2022

KFC food is pretty standard and this location follows the KFC cook book. We ate in the dining area and each of us had fried chicken and a side.. KFC has the best slaw in the world! This location needs a good cleaning. Masks were not worn properly by employees. That is the only reason I gave it a 3 stars.

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Questions & Answers

What are the Covid safety practices like here?

People are asking | Feb 14, 2021
Barbara Clifton | Feb 15, 2021

Not sure but I know they are not offering inside dining. Drive thru is open but I have found it extremely busy.

KFC On Pershing In Decatur Was Horrible We Sat In Drive Thru For 20Minutes Without Bo Type Of Response Not Even An I Will Be With You In A Moment NOTHING Then She Says I Only Have This In Crispies Do You want those or no Want That Or No 🙄 And t

Destiny Tyson | Nov 16, 2020
Anthony Wood | Nov 17, 2020

Wen was that I started going back thr and its been decent so far good service good food

Why doesn't anyone answer the phone. I've called 3 times and my daughter 3 times 10 and 20 minutes apart

Cheryl Agee | Jun 15, 2018
Jaime Mayberry | Jun 16, 2018

Idk but they are infamous for that

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