Address: 1310 E Pershing Rd, Decatur, IL 62526, USA
Phone: +12178721725
Sunday: 10:30AM–10PM
Monday: 10:30AM–10PM
Tuesday: 10:30AM–10PM
Wednesday: 10:30AM–10PM
Thursday: 10:30AM–10PM
Friday: 10:30AM–11PM
Saturday: 10:30AM–11PM
Shelby Hagood
This has got to be one of the worst fast food restaurants in Decatur.. first- the place is designing and run down. Second- there hasn’t been a single time that they have gotten my order correct, there is always something missing. Third- it takes 30+ min for something that should only take less than 5 min. To make… (fries, chicken sandwich etc.). Fourth- 90% of the time the employee(s) are extremely rude and unwilling to help resolve missing meal items or incorrect order. KFC I know is just a fast food chain, but this is something that is really inexcusable. Serving raw or undercooked chicken is a serious health risk, so it room temp chicken that’s been sitting for hours. There are specific guidelines for food storage and this is far from meeting those basic standards. I enjoy KFC when it’s in a clean environment, appropriately handled and stored food and at least employees who are willing to help fix their mistakes. This place needs a TON of work to even get close to reasonable. It sad bc I think most people enjoy KFCs menu but the quality coming from this particular store is far from acceptable..
Douglas Dukeman
Love the new chicken sandwich. 1 for now and 2 for later. Chicken box lunch special !! So glad they got the drive up speaker fixed !!
MaFreeman
The past several times I have come to this KFC in the drive up they gave me chicken that was not hot. Also the chicken taste like it had been old and not fresh I am very disappointed with the current quaity of there product.. Yesterday I got 2 three PC combos one all white one mixed. the mixed was all dark meat. The mashed potatoes gravy Was so salty I could not eat it. I informed the sever that my previous orders had tasted old she told me the manager was not there. When I got home with my take out I tried to call the store to complain about the quality but know one would answer the phone I called several times over 3 hours on answer. Shame on you KFC
Kat Thomas
KFC food is pretty standard and this location follows the KFC cook book. We ate in the dining area and each of us had fried chicken and a side.. KFC has the best slaw in the world! This location needs a good cleaning. Masks were not worn properly by employees. That is the only reason I gave it a 3 stars.
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Not sure but I know they are not offering inside dining. Drive thru is open but I have found it extremely busy.
Wen was that I started going back thr and its been decent so far good service good food
Idk but they are infamous for that
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