Address: 5600 Cermak Rd, Cicero, IL 60804, USA
Phone: +17086560808
Sunday: 9AM–2PM
Monday: 4–9PM
Tuesday: 2–8PM
Wednesday: 12AM–8PM
Thursday: 12–5PM
Friday: 9AM–8PM
Saturday: 10AM–1PM
Alejandra Guerrero
My younger sister had her Quinceanera party here and it was great! The staff was overall so nice and patient with us, especially considering it was a last minute event. Esther helped us with anything and everything we needed. During the preparation for the party, Esther was there every step of the way. She listened to our questions and concerns and provided a solution to everything! The day of the event came and everything was set up as needed. The kitchen staff was great, the food was good, and we had also gotten a DJ who was partnered with Palace Regency, and he was good too! Would definitely recommend this place to others!
Teresa Lara
My daughter had her wedding ceremony here and Reception that followed. Thank you To the captain Nada. She decorated the hall to match the wedding colors. The food and servers were professional. The bartender was nice and fast. The hall looked like we paid double than we did. Thank you Palace Regency for making my daughter’s dream come true. 9-19-2021
Blanca Cabrera
My daughter had her xv here on July 17th,2021 really really bad service the day of the event. When i first went to see the hall and met with the owner Enrique everything seem so perfect but the day of the party i payed to have 251 guest. Food was served wrong i had asked for steak fajitas they served chicken fajitas also 20 people didn’t get beans and rice because there wasn’t enough for them also the beer finished before my 4 hours open bar, the bartender was so rude to the guests he tried to be rude to me but once he found out i was the one who threw the party then he treated me different . I would not recommend this place to anyone they be so nice when you go sign the contract and then they don’t give you the service for what you pay. They didn’t give me any money back except my deposit which i had to pretty much be asking for everday. They lied and told me they had sent it but I didn’t received it until today July 23,2021. They didn’t reimburse me for all the rice, beans and beer that they were short on. Never had such a horrible experience with a venue like this one. All they care about is that you pay them and the rest it doesn’t matter. I reached out to Esther as well the day of the event and she said Enrique zambrano would take care of it that he would come he never showed up. They said they would give me 2 trays of steak fajitas to take home but to my surprise they gave me half a tray and it was a mixed of leftovers. So so disappointed i would not waste money with them again and I don’t recommend this place.Below is the photo of the food they gave me to take home so disrespectful and rude.I wouldn’t want for another family to experience this on a special day this is why i’m sharing my experience.
Gio Arenas
Not too bad of a place. The very first time I went in here was to attend my cousin's birthday a few weeks ago (as of the time of this review). The party was attended by over 100 people. There was lots of space for everyone to move around and there was plenty of tables and seats for everyone. The entertainment was decent, just a DJ for about half the party, then the next half featured a live band. For food, we were given steak and chicken fajitas, rice, and refried beans with a side of cream of broccoli soup. The food was OK. I would have preferred something like a buffet, where there could've been a variety of foods instead of just one type. The staff there were nice, which is all I could say since they didn't appear too often. All in all, not too bad, but could be better.
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Of course, if that place is very well they thought of everything if it has restrooms and wheelchair access for people with disabilities.
Hola Brenda. Gracias por comunicarse a Palace Regency Hall, para bautizo con 5 horas de salon, 4 horas de barra abierta, comida, Meseros, mesas arregladas con mantel , sillas chiavari color oro , limpieza meseros y luces led $4,500 y acondicionado todo si quiere más detalles se puede comunicar al 847-877-3975 pregunta por Enrique
That has to be fixed in person, go there and ask them what date is that floor, 1.2.3 xke, there is the most cheap, but they are beautiful, 1.2 floor, my son made his wedding in the 1st floor, 250 people, beautiful, so talk about the food if you can take it or go in the pakete c I really recommend it
Not sure of the prices sorry but you can decorate your way
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