White Castle

Bob Mcnamara

For some reason always seems like this location is short staffed. Ordered thru the app for earliest time they had available. I only live couple minutes away and therefore left at the time it was supposed to be ready. Arrived inside and waited my turn to say I was here for an app order. The gentleman was good and courteous and found the order. However, it wasn't even started. He said he would take care of it, and he did, he went and made the entire order. But the tine was still about 20 minutes later than it was supposed to be ready. They need more employees, or a proper staffing schedule. Next time, I am going to try to give them 20-30 minutes before i come to pick it up and I hope it will be ready with that length of tine given.

E-D-K

Have not been in Chi town for a while , obviously this was the first place I went to get my slider fix. The best of all of them, the one in Vegas overpriced and just not the same.!!! I lost 3 lb since I've been out visiting Chicago and eating White castles... I know sounds like a commercial but it's the truth. It's all I ate. Okay okay. I had pizza too. Who wouldn't?

Cheryl Broach

I ordered 9 piece chicken rings and they were cold like they were just taken out the fridge. I took them back and asked them to make some fresh ones. They gave the same ones back to me and they were just barely warm.

Jessica Sawyer

I waited over 20 minutes for 2 items. White Castle needs to provide better customer service training to their employees. The person at the window was extremely rude. She never smiled, apologized for the wait or thanked me for my business. I will never go to this location again.