Jimmy John's

Rina I

I called to check on my order and spoke to a guy who claims to be the manager , JAVI! He told me my order was out for delivery and couldn’t tell me an ETA and just hung up on me without asking for my name or anything then when I called back again he said thanks for holding and my order is out for delivery and called back again and spoke to another “manager” who confirmed my order wasn’t even out for delivery so they’re just at that location lying yo customers ! Unbeliable ! Will not be ordering from this location ever again !!!

Kristina Giovanni

I am so disappointed that no one from this store returned my message regarding an extremely late delivery. I order lunch from this location online frequently and have never waited an hour for delivery before. I am astonished that the store didn't even bother to contact me and let me know that it would be late. I could have picked up my lunch on time and not missed my whole lunch hour waiting for delivery. I won't be ordering from here again.

Alexandra Monaco

Online shows they are open till 6 so I called to place an order and they didnt answer the first time. ( figured they may be busy) so I called back and no answer I tried one last time and a man answered by saying, "why are you blowing up our phone? we are obviously closed." To then I responded, I'm sorry I didn't know, online shows till 6pm and he said obviously not but he was so so so so rude. I told him there was no reason to talk that way and he did not have any respect and didnt care how he was talking or what he had to say. I was more shocked and asked if he was the manager there (God I hope not..) and then he hung up on me. Wow. Great customer service.. for businesses saying how hard it is now a days with covid, doesn't seem like they really even care. I'll take my business else where. I am in food industry and would just answer and say sorry we closed early today end of story. I guess they decided to close at 230 maybe for new years but dont have to raise your voice when I tried being respectful and apologized for calling while your closed. Disgusting and down right rude. I go there daily for lunch bc I work over in that plaza but definitely not going back again bc that was so uncalled for. Good luck

Dan Hoger

I placed my order at 1:19. It did not arrive until 2:15. Almost one hour! I've ordered large deep dish pizzas on a Friday night that arrived sooner than that! So much for freaky fast! I had a lot to do today, which is why I ordered from Jimmy John's so I could get my lunch quickly and get on with my day. Had they at least contacted me to let me know that there would be such a long delay, then I could have gotten some of my errands done in the meantime instead of waiting around for almost an hour! The primary reason why I ever order from Jimmy John's is for the "freaky fast" delivery. If you can't even guarantee that, then I'm better off going through a drive-thru.