McDonald's

Micah .Gio23

Ordered six sandwiches in total, one cheeseburger was missing. Everything was fresh and good tasting though.

Carolyn Walls

Mcdonalds is what it is…Stopped for a meal for him. $3.00 fry and cheeseburger now, $3.29. How are people with children surviving during these times. If you can, share a gift of dining out with a family. Every gesture is appreciated.

Nick Lach

Service here is great but This McDonald’s charges almost double for the same food items. Quarter pounder with cheese was almost 8 bucks for just the sandwich.

MYOB

This is the worse McDonald's in Hanover Park. That is until it went under new management. Don't get me wrong, the improvements make it look all fancy, and although I have never been inside since the renovations, I can tell it is nice on the inside from looking outside. HOWEVER, looking new and fancy has nothing to do with the terrible food and customer service. 1. I run a business so I typically come here to get bags of ice. Once I ordered 2 bags and they put the ice in the white bags that they use for their salads. Not the long, clear 10lb bag. She brings it out and says we ran out of regular ice bags, sorry. So how do I know I got my money's worth since you have me 2 very small bags of ice. Who's fault is it that someone is not doing inventory?? 2. Another time I pulled up to order and overheard a conversation on the speaker and heard laughing. So when I said what's funny, all of a sudden it goes quiet for a long time (I guess they realized they didn't mute their conversation). So then I said are you going to take my order? I received an attitude from the first teller. When I got home (I learned to check the inside of whatever I order because usually you will have to pick something out of it) I looked inside my mcchicken and the lettuce was Brown , I took a photo (another time I asked for light tartar on the fish sandwich and I got no tartar on it after checking, dry sandwich). I'm all about good quality food, yes it is McDonald's however since when did serving Brown lettuce become okay?? Lettuce is so cheap so the fact that they rather use old lettuce instead of fresh is appalling. 3. Last night, I went here knowing better. I usually order the fries with my meals, but I have stopped doing so because they fill the cup half way, kill you with the salt overload, and they are cold 90% of the times. I tried ordering fries "fresh", no avail, some fresh and some old fries will be mixed together so you're not really getting them "fresh". They have the buttermilk tenders on their menu but it's been discontinued since the end of summer. So when I asked to give me a minute to decide on something else, I was rushed when there were no other cars in line. I ordered the buttermilk sandwich only. Wasn't worth it paying for old fries so I passed. Pay for my food, pick it up, went home. First things first, check the sandwich. Not to my surprise, more brown lettuce. But now we also have a rock hard burnt bottom bun to add. Just terrible. I just threw everything out and only ate the chicken patty, $6 wasted. I have called with these complaints and was mailed a free McChicken meal certificate.... seriously. No, get new employees!!!!!! Don't overcharge because you need someone to pay for those fancy renovations!!! Do better on food quality!!! Do you not think people can see & taste they are being served old, cold food?? Going to McDonald's on Bartlett/Irving or Schaumburg/Barrington!!!!!!