Sherwin-Williams Paint Store

jbowen28

If you need to have color matched to an existing sample, make sure you find out what their procedure is. Color matching can be very difficult. A weekend employee, Kevin, told me he could match a color sample with just a half gallon of paint left. But, he did not tell me that he could not give me the resulting color code. The assistant manager, Matt, was very uncooperative and did want to do any color matching without a full gallon of paint and would not take any responsibility after the first attempt. After reading other reviews about this employee, he ought to be fired. Also, you might not notice a color mismatch until you look at a large (2' by 2') sample next to the original in bright daylight. Half dollar size samples only allow their machines to make a first attempt at a color match.

Ashley Franklin

I decided that I wasn't going to leave a review about my experience with one of your associates at your location yesterday, because I like to give people the benefit of the doubt of maybe having an "off" day, but then I saw a couple of negative reviews about your employee Matt. He is the associate who "helped" me. I came in with a piece of sheet rock with paint that I needed to be matched. Before I could even finish my inquiry, I got a surly response saying that he couldn't do it and wasn't sure when he would be able to get it done and even went as far to rudely invite me to go to one of your competitors. The way I was spoken to as a customer by an employee says a lot about how your company values any customer and it’s asinine to even allow an employee to represent your business in such a manner. I will never shop with your company again and will encourage others to visit your competitors just as Matt suggested. If 0 stars were an option, that's what the Sherwin Williams in Tigard would get.

Laura Bode

Not impressed with the sales associate Matt. He was rude, didn't honor my coupon request as I had asked, and when I came back in to get my refund of $10 (for the coupon he didn't honor), he muttered, "I need your (credit) card to refund your whopping $10." How rude. He didn't know me from anyone else. Maybe I just lost my job or am a single parent, where every dollar counts. I will never shop at that Sherwin-Williams again. I plan to take my business to other locations, even if it is 10 miles out of my way.

Brandon Walcott

We recently purchased a 20+ year old home in Tualatin and have been slowly fixing and sprucing it up. Paint is one of the most inexpensive ways to add some more life into an older home. Sherwin-Williams has been our go to spot for all things paint related. We have painted our entire interior and have just finished painting the entire exterior. Painting can sure be a lot of work and can be very frustrating if you don’t have he right gear and equipment. SW comes right to the rescue in the department! They have absolutely everything you would need to get your painting project done right the 1st time. Their professional expertise and presence in the community is invaluable. Keep up the great work and continue hiring knowledgeable staff! See photos for the before and after if a 4 weekend long house repainting project.