Domino's Pizza

Nancy Hughes

Domino’s messed up my order that was picked up. I called them and the only thing they offered was a credit, so I stay hungry, to remake the pizza but I would have to waste my gas and time to go back to pick up the correct order, or pay a delivery fee, so I would still have to pay for their error. If you mess up, you should correct it without a cost to the customer. Poor customer service.

Connie Ryman

Medium thin crust pepperoni pizza with extra cheese…18.00 - over cooked and burnt but the grease kept it chewable 8 pc wings - undercooked…no crisp whatsoever Garlic twist - the only decent thing we had! Hoping it helps soak up the grease Total bill…….$38.00 STAY AWAY

Janiece Pearce

If I could give Henderson, NC Dominos Store # 8839 a rate of 0 I would! Multiple times I have had to wait a extended amount of time to receive my order through delivery. However, this last order has done it for me. My order has been sitting in “quality check” for 1 hour and 30 minutes. I called the store to make sure my order was still placed and let’s just say the customer service is so distasteful. The first time I called someone answered and then hung up. The second time I called someone answered, didn’t say hello or anything just said “we are not taking any orders” and then they hung up on me. I called a third time and someone answered but said “please hold” I waited for 30 minutes until someone was able to assist. The employee states that they don’t have any drivers and cannot deliver my order. No one called to notify me or anything. This has been a waste of time and energy. If I would have been notified I would have been able to find something else for dinner. This is just mind blowing that Domino’s of Henderson, NC customer service is so terrible. This will not happen again because for now on I will not be ordering from Domino’s again. Especially not from Dominos in Henderson, NC Store # 8839. Waste of a building.

Daniele Amaral

Just moved here from Rhode Island. Dominos is my favorite pizza. I ordered on average 2 times a week. I ALWAYS order 2 medium handmade pan pizza. The thick crust is my favorite. Order today and picked up at store. Drove all the way home to open up my pizza and there was no crust at all on. Literally. No crust. The pizza was also ridiculously under cooked. The middle of the pizza was dough. When I called they tried telling me that the handmade pan pizza doesn’t come with crust…For 7 years ive been getting this style pizza, never once had the issue of no crust on the pizza. The crust on the handmade pizza is the reason I order it. Even on their website it goes into deep detail of the handmade pan pizza crust. I’m just so annoyed that they tried telling me this pizza has no crust. Like Wth? Also, they wouldn’t deliver me a new pizza but said I could come in and get a free one. No. Thanks. I’m including a picture of a normal pan pizza and the pizza I received today.