Domino's Pizza

IamwhoIam

I know sometimes things happen and it will take a little longer than normal for delivery… but this is becoming a norm at this business.. every time I place a delivery order it takes over an hour for my food to arrive… unacceptable!!! I have 2 businesses that I order at on the regular in Burlington and N. Church St Dominos delivery has never taken even an HOUR! let alone past an hour… I remember on one occasion the dominos on N. Church called and told me that my order was going to be running a little late that they only had one driver … yet and still the driver still came at a reasonable time.. and they also had the courtesy to call to notify me of that… not only is this Dominos on S. Main consistently late with delivery they also get the order wrong and send you an order you never placed… this place needs new management and a call to the corporate … we don’t pay for delivery to have in come past an hour

trippie less

I tried to order a pretty big order for a party and wanted to pay in cash. They said to not call back. I just wanted some boneless pizza

Cassandra Norris

Changing my previous review because we've been having serious problems with this store. We've ordered here for year with few problems but I don't think we are ordering from this company ever again. The delivery people are great however who ever is running the store is awful. It all started last week when they delivered the wrong pizza. It was a deluxe so it cost more than the cheese pizza they delivered. The app only offers a refund for a medium two topping not a deluxe. We called the store for a remake which they said would be delivered 30 minutes later. Over an hour and a half later they delivered it. For the late delivery we were offered a large two topping for free. Today we tried to take up the offer however we could only get it by calling the store. The store talked us out of ordering through the app( the rest of our order) and order everything together through the phone. When my mother went to pick up the order she found out all the coupons were not valid in-store, something we were not told on the phone. It ended up costing ten dollars more than if we ordered through the app, basically we paid for the "free" pizza. My mother was so upset by the time she got home she couldn't eat. We usually buy the fire department a 100 dollar gift card every year for dominos for Christmas however this year we will do something else.

Ydanic Tabares

If I could leave a review with 0 stars I would, the "assistant manager" was horrible, he provided terrible customer service. He left us on hold for like 10 minutes all to get us two pizzas delivered that gave multiple people food poisoning. I visited the store after to see how things are done and just as previous reviewers stated they don't wear gloves. The "assistant" clearly doesn't know the meaning of being in the people business, constantly cut me off as I was speaking, all because we asked for our money back on an order that was bad. You can comp peoples meals but if they get food poisoning you can't give them their money back for the insane dissatisfaction? You also are rude and say you don't have time to "deal with us" or explain it because you are "trying to run a business". let me tell you, without the customers you have no business. Whoever the person in this position is needs to be domoted or fired. Treating your customers like this is unacceptable and deplorable. I would not recommend that anyone eat here again. I am highly disappointed with the service and the hostile vibe he gave off. I hope losing customers is worth having him in this position.