iFIBER Communications

Category: Internet service provider

Address: 135 Basin St SW, Ephrata, WA 98823, USA

Phone: +15097542600

Opening hours

Sunday: Closed

Monday: 8AM–5PM

Tuesday: 8AM–5PM

Wednesday: 8AM–5PM

Thursday: 8AM–5PM

Friday: 8AM–5PM

Saturday: Closed

Reviews

Cash Caramandi

Jul 8, 2022

Billie was awesome with helping me through all of my problems and was very kind and friendly making everything quick and easy! Jon was very helpful as well helping me diagnose my problem and getting me up and running quickly! Awesome customer service! Will be referring everyone to Ifiber! Thank you both again! Awesome customer service!!

Lisa B

Jun 24, 2022

Great service.Tech Support was always pleasant and patient. Office assistance was terrific. Our internet was always fast and dependable. Very happy all around for the four years we had service. Discontinued only due to moving out of state.

Marty Roberts

Jun 17, 2022

I have received outstanding customer service from the start! Billie handled all of my questions and concerns professionally and she was very courteous throughout. Paul arrived and handled the install with the same level of professionalism and courtesy. The internet service has been great! Much faster than Spectrum, without any of the service outages we experienced. So far I am very happy with my decision to switch!

Davis Reid Steffens

Apr 13, 2022

My Mother & I have had service with iFiber for years. It's fast, consistent and the customer service is top notch. We are currently moving to a new address and Billy with customer service has been great, truly. She is helping us step by step. Couldn't ask for more.

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Questions & Answers

What channel is smithsonian

Steve Hess | Aug 20, 2019
Ricardo Cedillos | Aug 20, 2019

iFiber Communications does not offer the Smithsonian Channel.

Does it have to be a certain can a router when hooking up to internet

Daniel O'neel | Mar 22, 2022
Madison Donais | Mar 22, 2022

Wireless ethernet routers work best- brand and type depends on your house size and preferences

Does it matter what kind of router to have to hook to the internet

Daniel O'neel | Mar 22, 2022
Kevin Hollingsworth | Mar 22, 2022

As far as I know and what iFiber shared with us, you need on that can handle the desired speed you want "and" have one that has the "Internet Etherport In" location on the back. We went with a wifi router that has the "Internet Etherport In" location on the back coupled with additional ethernet ports "out" if you want hardwired but, will probably utilize the wifi option the majority of the time! Hope that helps!

Does your company send vacuum cleaner as a rewards to customers?

Deborah Eubanks | Oct 23, 2021
Bobby McCurdy | Oct 23, 2021

No.

When will ifiber be up and running in Warden, line was cut

Wesley Richins | Aug 19, 2021
Linda Mandeville | Aug 19, 2021

I have no idea, sorry

How much do you guys charge for a public IP address?

Hasher Miner | Aug 20, 2019
Bobby McCurdy | Aug 20, 2019

$5 a month

How do I change my wi fix pass word

Curtis Coppenbarger | Aug 20, 2019
Ricardo Cedillos | Aug 20, 2019

Through your router configuration. Usually under wireless option. If a netgear it will say paraphrase. Change that for both 2.4 GHz and 5GHz

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