99 Car Care & Collision

Benny Hancock

Took my wife's car in for front wheel bearing replacement, I told them if the didn't pull the bearing right it would break the abs and speed sensor. Low and behold after picking car up it was broke, both abs and speed sensor were now showing fault on dash. I asked them politely to fix it because the sensor is only 17 dollars, so my wife went back today after me calling them last Friday and no call back. So she took the car back today since I'm at work and asked if it would pass inspection if the sensors not fixed, the owner came out angry and gave her a 20 dollar bill and said he is not fixing it go have it fixed by someone else and that he's not working on our car anymore. My poor wife who is a humble person was taken amiss by his actions. And just left. There's no sense in not finishing a job when the mechanic is at fault, it wasnt right breaking the sensor and giving it back to the customer like that without a compromise to fix it.

Kristina Johnson

Alternator went out on my way to MD from TN and everyone from the tow truck driver to Brittany at the office were extremely helpful. I was on my way to take care of my aunt after she had her surgery. I was stranded at the hotel but they even told me they would pick me up and bring me to my car when it's ready! Amazing people! Even the state trooper who helped me recommended them and I'm truly thankful for him as well. He even gave me a ride to a hotel and everything. Just amazing people all around!

Ben Hancock

Had truck towed to have fuel pump replaced but mechanic said he thought I just needed a tune up. I paid over 300 for tune up but when I came to get it truck did not start. So I paid the 300+ because I knew it needed a possible tune up but after another 300+ they pressure checked and said yes its the fuel pump. Just make sure that they diagnose a problem correctly the first time so that your not paying for more that has to be done. Luckily i had the money to pay but I started thinking what if I couldn't afford to pay for the misdiagnosis? All I all good rates but I'll be more careful of paying alot for something that I possibly did not need..

Derrick Clark

You can't beat the great customer service and competitive prices. They saved me alot of money on a brake change, it was fast and correctly installed. They're also willing to work with your schedule. I highly recommend 99 car care.