AmeriGas Propane

Category: Propane supplier

Address: 2595 E Seltice Way, Post Falls, ID 83854, USA

Phone: +12087731512

Opening hours

Sunday: Closed

Monday: 7:30AM–4:30PM

Tuesday: 7:30AM–4:30PM

Wednesday: 7:30AM–4:30PM

Thursday: 7:30AM–4:30PM

Friday: 7:30AM–4:30PM

Saturday: Closed

Reviews

Heidi Sayler

Jul 28, 2022

This is the worst company for customer service. I would not even give them a one star but I was forced to in order to post my review. In reality, I would rate the company a -5. I have called the company on multiple occasions to have my 1984 propane tank painted. The appointment is scheduled and no one shows up - this has happened three times. No one even calls to let me know that a service technician will not come to the house as scheduled. This is a rental tank that Amerigas is responsible to maintain and that is not happening. The propane tank looks terrible and I plan on changing my service to Ferrell gas when the propane tank is empty.

Liz P

Apr 22, 2022

Twice in a row my delivery gets completely missed and we are about to run out of propane again. Last time I had another, company fill us up in the interim- delivery was several weeks late. There is no way to reach the local Amerigas office but the centralized location is not able to provide with anything valid. The only information they are able to provide is the same vague information I can find on the account portal, i.e. the past due delivery date. Next time I am taking my business elsewhere.

Eric Reade

Apr 6, 2022

Amerigas provides the worst service. I could never get through when I had a question. Also, I recently called, March 2022, to get a quote on propane and they wanted to charge me $4.63 per gallon!!!! So, I called around and found a company that charged $2.19 to change over and then $2.59 moving forward. They also provided me with a larger tank. So I quickly switched and called to cancel my Amerigas account. When I spoke with the Amerigas lady she said their price for tank rental went from $70 dollars a year to now $150 dollars a year. On top of that they are charging me $149 dollars to come pick up their tank. You would think a company as large as Amerigas would be getting their propane at a low price and passing their savings onto their customers. I'm sure they are getting their propane at a good price but choosing to take advantage of their customers. I'm so glad I'm leaving Amerigas.

Tina Badertscher

Feb 25, 2022

The customer service is terrible. I ran out of propane for my home, that is on a keep full service, two days ago. Propane runs my heat and my hot water, I was supposed to get a delivery yesterday, no call, no show, no propane. I called today, because still no propane, and all of a sudden am not authorized to speak on behalf of the account even though the recorded phone calls shows I was authorized. Two ladies out of the three people I Spokane with for customer service were helpful at least and tried to route me a delivery so we will see if I actually get it. Otherwise this is ridiculous service, to wait for a two plus days on a run out, "emergency" which they classify, should have been within twenty four hours, And still nothing over 48 hours later. I will not recommend this company to any of my customers or friends.

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Questions & Answers

What online services are available to residential customers?

AmeriGas Propane | May 21, 2022
AmeriGas Propane | May 21, 2022

Existing AmeriGas customers can order propane, manage deliveries, pay bills, monitor propane use and more with MyAmeriGas. Log in at myamerigas.com.

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How do I get propane delivered to my home?

AmeriGas Propane | May 21, 2022
AmeriGas Propane | May 21, 2022

Getting propane delivered to your home is easy and convenient. AmeriGas offers a variety of propane delivery options to fit your needs. If you are enrolled in our Automatic Delivery program, you do not need to contact us to request a delivery unless you've used more than expected and your tank reads 5% or below. Tell us when you need a refill - schedule a delivery 24/7 with our online Will Call service, available in your MyAmeriGas online account.

What kind of services are available to AmeriGas residential customers?

AmeriGas Propane | Aug 19, 2021
AmeriGas Propane | Aug 19, 2021

AmeriGas will work with you to install a new propane tank if you need one and service your existing one. This includes the basic inspections done at each delivery as well as requested maintenance and service to your bulk tank. While we do not install individual appliances, we may be able to help direct you.

What are my payment options for my AmeriGas bill?

AmeriGas Propane | Aug 19, 2021
AmeriGas Propane | Aug 19, 2021

"AmeriGas offers various payment options for your convenience. Automatic Payment: Have your payment automatically processed with our free automatic payment program. Log on to your MyAmeriGas online account to sign up! Pay Online: Pay your bill online, anytime, with no convenience fees. Once you log in to your MyAmeriGas online account, you will find options to pay yout bill on your account home page. Look for the blue ""Pay Bill Now"" button or links under the Billing and Payments navigation dropdown. Mail a Payment: Send your payment by mail. Mail your payment to us at the address listed on our invoice. Pay by Phone: Pay your AmeriGas bills by calling our service center 24/7 at 1-800-AmeriGas. We have an interactive voice response system that allows you to pay your bill, any time!"

What propane services does AmeriGas provide?

AmeriGas Propane | Aug 19, 2021
AmeriGas Propane | Aug 19, 2021

AmeriGas provides propane to power your home or your business, inside and out. This includes heating your home or business site, powering all of your propane appliances, and fueling work vehicles like forklifts and AutoGas fleets, including school busses. AmeriGas is also there with portable propane cylinders which power up anything from a barbeque grill to your restaurants patio heaters.

How do I set up an online MyAmeriGas account?

AmeriGas Propane | Aug 19, 2021
AmeriGas Propane | Aug 19, 2021

"Setting up your online account is as easy as 1, 2, 3! All you will need is your AmeriGas account number and billing zip code. To get started, head to the AmeriGas website and click on the 'Login' button at the top of the page then select the 'Create an Account' button. Next, follow these three easy steps: 1. Identify yourself. The first step requires your account number and your zip code. New customers can find their account number on their paper bill. 2. Verify. In this step you will provide your name, phone number, and email address to confirm the account information. 3. Setup. Your email address will serve as your USERNAME and in this step you will set your password and security questions. That's it! Once your setup is complete, you'll review and accept the Online Terms of Use, and be able to enjoy all the conveniences of our online self-service."

Are there installation or setup fees for new AmeriGas customers?

AmeriGas Propane | Aug 19, 2021
AmeriGas Propane | Aug 19, 2021

Installation costs vary by the type of installation, the required amount of work and geography. The average cost for a customer-owned tank is $69.99 for the Service Dispatch Fee. The average cost for a standard installation or swap-out of an above ground tank is $250. There are additional costs if the tank needs to be buried or if additional work on gas lines needs to occur. Discounts may be available by location or promotion.

How do I order propane from AmeriGas online?

AmeriGas Propane | Aug 19, 2021
AmeriGas Propane | Aug 19, 2021

To order propane online, start by logging in to your MyAmeriGas online account and selecting 'Request a delivery' from the 'Deliveries' navigation drop down. Simply enter your request information to calculate your orders price and use the blue 'Place Order' button to complete the process. Ineligible customers will not see the 'Request a delivery' option from the 'Deliveries' navigation dropdown but can place an order by calling 1-800-AmeriGas. Forecast customers cannot place an order online, but can see if they have an open order or pending delivery.

Where do I find my AmeriGas account number?

AmeriGas Propane | Aug 19, 2021
AmeriGas Propane | Aug 19, 2021

In order to create your online MyAmeriGas account, you will need your account number. New customers can find their account number on their paper bill, or by calling customer service at 1-800-263-7442. Once you have created an MyAmeriGas online account you will also be able to access your account number anytime from your online account.

What services does AmeriGas provide to commercial customers?

AmeriGas Propane | Aug 19, 2021
AmeriGas Propane | Aug 19, 2021

At this time, small commercial customers have the same options as residential Customers and can view history, make payment, and place an order online using MyAmeriGas. Currently, larger commercial customers can make payments online and have account managers available to them for in depth review of usage and billing histories.

How do I pay my AmeriGas bill online?

AmeriGas Propane | Aug 19, 2021
AmeriGas Propane | Aug 19, 2021

You can pay your AmeriGas bill online, easily! Start by logging into your MyAmeriGas account. If you do not already have a MyAmeriGas online account you can quickly create one using your account number and zip code. Once logged in, use the "Pay Bill" link at the top of the screen or the blue "Pay Bill Now" button on your account homepage. Next you will be alerted that you will be moved to a third party site to make payments, use the blue "Continue" button to continue. From there, under the "Open Bills" tab select your outstanding bill and click "Pay Bill". You will be also be able to look at your payment history and invoices from this screen.

Where are AmeriGas Cylinder exchange located?

AmeriGas Propane | Aug 19, 2021
AmeriGas Propane | Aug 19, 2021

"If you need to exchange your grill tank cylinder, or just get a new one, we have a location near you! Visit the AmeriGas website and click on 'Find a Location' in the navigation bar for our location finder. In some areas, AmeriGas provides cylinder exchange right at your doorstep- through Cynch. Visit the Cynch website and enter your zip code to see if Cynch is in your neighborhood!"

Does Amerigas submit credit Data to Reporting Agencies? For purposes of rebuilding Credit? Thanks in advance

Rick Hacker | Aug 19, 2020
Eric Paulson | Aug 19, 2020

You would have to call them to find out good sir...

do you also recertify RV propane tanks?

Don Moss | Aug 20, 2019
john nunnes | Aug 20, 2019

Yes we do. Portable tanks only....

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