Enterprise Rent-A-Car

Aarika Hennington

I’ve had to deal with a couple of the reps here on and off for a little over 2 months and they’re some of the kindest most cooperative people I’ve ever worked with. They all work with integrity and act like they love the job they’re in it’s very refreshing

A Murphy

I haven't completed the rental to make a full blown report but I was concerned during the walk around the car had several scratches and a few dents on one door and I was told "just take pictures of anything that concerns you" so I took pictures of everything. I am more comfortable with a paper we both sign that all the damage was done before I took possession of the vehicle. The rate isn't bad since we aren't at an airport. I was kind of put off my a Toyota Camry being considered a full size equivalent to a Chevy Malibu.

Lindsey Forrest

Still had vehicles showing online as available to reserve. Reserved a minivan or comparable to hold 7 people and when we arrived to pick up the vehicle there were none! None at all to hold 6 or more people. We were leaving for vacation and ended up having to drive 2 cars. Not happy at all!!!!

Mike Daugherty

Don’t request a specific size car or type of car. Advance reservations mean nothing. If they don’t have it in stock, you don’t need it. ** Update. I called customer service. They could not fix the problem. I replied to the email below, but they have offered nothing to resolve my problem. I got a call the next day from the local manager, who offered to do me a favor by putting me in a pickup truck instead of the full size or luxury model I reserved. I thanked him but declined. My takeaway--they do not stock the cars they advertise.