Address: 2160 Morse Rd, Columbus, OH 43229, USA
Phone: +16144766424
Sunday: 10AM–11PM
Monday: 10AM–11PM
Tuesday: 10AM–11PM
Wednesday: 10AM–11PM
Thursday: 10AM–11PM
Friday: 10AM–11PM
Saturday: 10AM–11PM
nick mccormish
Worst Arby’s ever! The floors are dirty and sticky. The carpet is nasty. My pants stuck to the chair. Oh, and the staff lost my dine in order. I chose to get my money back rather than dealing with it. Is there another sound that you can make that is the opposite of the bell you’re supposed to ring when you get good service? Arby’s corporate should be embarrassed to let this location remain open in this condition!
Ashley Eaton
Worse experience. Staff was too busy entertaining themselves than working. From the moment I pulled up to order the guy just screamed inaudibly at me threw the intercom. When he finally did take my order he then preceded to make jokes about everything. He repeatedly went over my order with me. Like excessively clarifying what I wanted. He then told me my 3 sandwiches would be $55. Once I pulled up to the window I was met with hysterical laughter from two associates. They changed the amount I owed to a reasonable price. Then when I finally received my order. Even after the excessive clarifying, it was wrong.
pieces0fpeace
Pulled up at 9pm on a Friday night, employees had all the lights off so anyone driving by would think they were closed. Tried to order two shakes, the employee over the drive thru speaker was rude and continued to talk over me before I finally drove away and just went to a different arbys. Definitely not worth going to, I’ll drive the extra miles and skip this one from now on.
Joseph
8-31-2021. I have to say the staff here is beyond amazing! As soon as I pulled up, I was asked if I was ready to order or needed a minute to look over the menu. Other places close to here, answer the drive thru like one moment please we will be right with you. Fresh to order all my food was very hot! The staff was very friendly and kind I highly recommend to stop by if you want good service.
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I was so disgusted today. My beef and cheddars didnt even come on the correct bread so it was all soggy. I'm good on this location. Wish it was another up north. To be pregnant and have something so disgusting was disappointing. This was after my husband took it back because they charged him for beef and cheddars and gave him all classic sandwiches it be the simple things they should not miss.
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