Popeyes Louisiana Kitchen

Kitty Galore

I'm writing this review because I went into this location by way of the drive-thru yesterday. At first they gave me mild chicken when I asked for spicy and I had to return it. And once home I realize that my French fries were not included in the order. I called the store several times to notify the manager and even left a voicemail. When I went back today I was told that I couldn't get my money back but I could have it replaced by food. Well it's the next day and I didn't need or want the french fries. I just wanted a refund for what I didn't get. I was then told that I couldn't get a refund because they would have to refund the whole order. While waiting for management to come to some sort of resolution to return my money one of the cashiers rudely told me that I need to move. She didn't ask me, she told me that the manager says I needed to move out the drive-thru. I refuse to move and after a minute or two the manager came up and gave me a refund but told me it was from her own pocket. Just trying to get a refund was frustrating. And I didn't even get a full refund. A large fry is $6.42 plus tax and I was given $6. I won't tell you to not go to this location but if you do just make sure you check your order before you leave because you won't receive a refund if they forget to put something in your bag. People work too hard and to be told that you can't get back money for goods that you didn't receive is upsetting to say the least and I believe the owners and management need to find a way to rectify this for future customers. I will not return to this location.

renee regan

This location always is missing something but at least it does have a drive thru. Get the red beans and rice or Mac and cheese. I tried the crispy nuggets recently with the mardis Gras mustard and was extra crunchy and flavorful.

T. D. P. B. (RN/MSN/ED, PHN)

Zero! Ordered online for drive thru pick up, waited 20 minutes in line to be told they "didn't have nothing" just so unbothered to be apologetic or compensating. So sad, this is the bs that makes people not patronize black businesses or places with employees of color. DO BETTER my people 😠

MsqueenPatti Mckinney

I Love me some Popeyes Fried Chicken 🐔 🍗 SoOOo I stopped by this location on my way home" the cashier seems like she was unbother she took my order in the middle of answering her cellphone 📱 text, she wasn't professional @ all. Her customer service was terrible. My food as you can see it looks like it was thrown in the box 🎁. So I gave them a 3STAR because the food is always Delicious inspite of the BAD 😞 customer service.