Address: 75 Maverick St, Rockland, ME 04841, USA
Phone: +12075942173
Sunday: 7AM–9PM
Monday: 7AM–10PM
Tuesday: 7AM–10PM
Wednesday: 7AM–10PM
Thursday: 7AM–10PM
Friday: 7AM–10PM
Saturday: 7AM–10PM
Nate Gross
A major chain grocer. They make an effort to carry locally produced groceries as well as the major national brands. Clean, easy to shop store. There's a great selection of specialty foods throughout the store. The Hannaford to-go service is a helpful, time saver. Order online and pick-up at the store by calling in for your order.
Daryl Young
Nice and clean,the employees were so helpful..and good looking also.!!!lol
Jakeornot
What happened? As far as I can tell, every longer-term employee is gone from the store. And given the additional change in attitude, best to go to Shaws. But what did they DO with the previous staff?
Rob Humiston (XxMoBsTaRxX)
Hannaford has been my preferred for many years. I love self check out. Makes everything so quick and convenient. The store is great. I would like to point out an incident that left me completely dumb founded. 2/12/2021 I was running late for a group appointment. I stopped there to grab a few dollars off my card along with a drink. Bills for the vending machine where I was going. I do not drink soda so I purchased my drink from Hannaford. I rang up my drink, selected three dollars cash back then pulled my card out when prompted. That's when the screen froze up. The light come on and women come over and tried to get the machine to work and could not do anything with it and did not say much of anything to me. She looked at me and said "I'm sorry, I cant really do anything, it's frozen". I had the quick idea to pull up my last transaction over the phone to allow her to listen so she could confirm my transaction. Like I said, I was late, time was passing and she wasn't giving me any understanding of what top do about this. I played the last transaction, said the store and time and amount. All she said was "I cant really do anything with an audio confirmation" and we both just stood there for a minute or so, she looked like she was waiting for someone but never called for anyone nor waved anyone over. I had the feeling she was just waiting for me to respond to this situation and was just standing waiting. I cant say for sure what she was waiting for but after a few minutes of just standing there, I mentioned I was do to be someplace in a matter of minutes and didn't really have time for this. She again explained that because the machine was frozen, she couldn't do anything. First off, she come over and didn't say anything to me, just started hitting the screen, I just come out and explained what just happened, she still said nothing for a good minute or two and then stated she couldn't do anything about it. Then we stood there in silence, not one time did she make eye contact and the only time she spoke to me is after I spoke to her and her reply (both times she spoke to me) was that she couldn't do anything. I had been in the store at least 8 minutes, she wasn't helping me, wasn't giving me any suggestions or answers and even though I called and had confirmation over the phone, I felt like she just was not believing me. I stood there for another couple minutes, which seemed like forever, she stood there turned away from me and looking across the store, it seemed very bizarre to me at the time and because I was now going to have to rush to my appointment, I told her I had to go and said I would come back after my appointment and started to walk away in extreme disappointment. I think I was more upset that she wasn't helping find any resolution, no resolve at all. I was expecting her to tell me she would take my information down and even at one point thought about asking her if she wanted to but we just stood there for minutes. It did cross my mind that maybe she was waiting to see someone to flag them down or something but when minutes passed, I just told her I had to go, she said nothing and stayed turned in the opposite direction, that's when I suggested I come back after my appointment and started to leave. I didn't even make it two steps before she said "Sir, you will have to leave the drink". I am easy going, very patient, understanding and I am mindful of everyone and everything, I try very hard to be the best version of myself I can be but for the first time in many years I was getting upset, I couldn't believe I was leaving without my 3 dollars, no information taken down, no help really at all and now this? I don't have time to buy another drink. Worst part is, I forgot all about it after my group meeting. Never compensated. I also had the checkout freeze up and I ended up paying $52 twice in a row. Didn't learn it till 3 weeks later when I seen on statement. Never sought compensation for that either. I know I could have done more for myself, I didn't return after group or report the $52. I don't fully blame the store.
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