El Pollo Loco

Vanessa Marquez

This is the better one out of the other local ones. But I had never gone to El Pollo Loco locally without bad service. So they serve chicken with no tortillas. Tortilla soup without lemon, even though it's supposed to be Mexican food. And they refuse to give 1 tortilla. At least I didn't have shredded foil in my food like the other place or frozen broccoli like the other one. The people were actually communicating here versus the other one where they walk away and never come back. But still it's always an issue. It's like El Pollo Loco wants to claim Mex food but occasionally doesn't have salsa or tortillas. Common sense.

preemero uno

I like the taste of the food at most locations but this one isn't up to par as other locations. The chicken is either cooked to long or sits around to long because the last 2 times I've had really dry chicken. Then when I ordered rice and beans I got a cup full of bean juice and only 2 beans in the container.

Mike F

Chicken made fresh and delicious. Service was great!Thank you so much Mike! We hope to see you back soon!

Gloribel Baires-Vanegas

This is the only location in Arcadia that I can get good service and fresh chickenThank you so much for the great review, Gloribel ! Also, If you haven’t already, please visit www.elpolloloco.com/rewards to download our app and join LOCO Rewards! You'll get a free Original Pollo Bowl with purchase after your first visit!