Hobby Quarters

Ben Robotics

This is a great little hobby and rc vehicle shop! The staff is knowledgeable and friendly and seems honest. They helped me pick out an rc truck (Arrma Granite) within my budget and helped me get it running on the batteries I already had, and we're honest about not being able to repair my old rc car instead of trying to rip me off or waste my time pretending to be able to. They have a little off-road area behind the shop to bash and drive vehicles and will even demo some shop models for you. I will absolutely be back to buy more from them instead of buying online.

Brian G

Just when I thought I had found a one stop shop for all of my RC needs, I was wrong. Between a new RC and parts i have spent close to $1000 this week at this store. Yesterday, I purchased some parts including a $50 bumper for this new RC. I went back to the store today to return some unused parts including this new bumper that was also unused. As I was returning the items, presumably the owner stated I could not return the bumper. While I was under the impression it was brand new when purchased yesterday, I found out today it was apparently under consignment. Due to that fact he refused to take the part back. The woman that works in the store explained to him that she had never told me it was a consignment nor had she known that. He refused to refund the money for an unused part that literally took a ride home yesterday, and then a ride back to the store today. After explaining I had no idea it was a consignment part, nor was I told that he said it didn’t matter. He offered me $25 for the part saying that’s all he could do. Wow, shameful customer service. Customer service is the basis for any successful business. While it is only $50, it is the principle that the owner was unwavering even after his employee admitted she was wrong and that I was not told it was a consignment sale. After I spent about $1000 this week? Boggles my mind Not only will I never do business with this establishment again. I will make it a point to let everyone know in my RC circle not to shop here. I am only giving one star due to the sweet woman that works there daily. ****Response to owner**** While I was in your store yesterday explaining that I was given misinformation which was echoed by YOUR employee you tell me there is nothing you can do? I write a Google review detailing my frustration and suddenly you are willing to make it right? Making it right would have been the right thing to do yesterday. I understand your store policy in regard to consignments. However, knowing that your employee admitted they thought it was a “new” part and not a consignment means it should have been taken back as a “new” return. I’ll reiterate that it is the principle of the situation not the $50 out of the $1000 I spent there this week.Your complete lack of willingness to make it right while I was in store, and then offering me $25 for a $50 unused part I had just purchased the day before is insulting. I stand by my review, and your response trying to make it publicly look as though you’re willing to make it right is a day late and a dollar short.

Rafael Pacheco

I bought everything I have there since my first car. Price, customer service and endless stock. Even living more than a hour apart I get all my parts there!! Highly recommend 👌

Bikerz Finest

I’m always impressed with the customer service they provide each and every time I visit... that’s probably more then I would admit but the staff is super friendly and knowledgeable. It doesn’t matter if your looking to buy your first RC or a seasoned vet the have endless inventory, parts and accessories. The coolest part they often demo new vehicles and beat the heck out of them.