Jackson Hewitt Tax Service

Category: Tax preparation

Address: 3918 Tweedy Blvd, South Gate, CA 90280, USA

Phone: +13238350385

Opening hours

Sunday: Closed

Monday: 10AM–7PM

Tuesday: 10AM–7PM

Wednesday: 10AM–7PM

Thursday: 10AM–7PM

Friday: 10AM–7PM

Saturday: 10AM–7PM

Reviews

Lizbeth Martinez

Oct 30, 2020

THANK YOU Jackson Hewitt. I was really confused on where to go next after learning that the tax people I always go to closed down because of COVID. I wanted to make sure everything was done right though because the last thing I want during a time like this is problems with the IRS. I was welcomed by their supper friendly staff, you just feel at ease with them because they know what their talking about. The manager is so nice, she came out from her office to introduce herself and ensure all my questions was answered. I loved how she connected with me, and her efforts where truly genuine. Some places just want your money but not here they value the relationship with the customer. I will be back for many more years to come and let me just say this, sometimes you may have a bad experience at one location same company but you are totally blown away by giving it a shot, and this Jackson Hewitt deserves the business from the community.

Josh gaming

Feb 19, 2019

I was told I was gonna be charge 250 for there service and that was a lie . I'm being charge almost 900$ for there service and the pages that break it down . was not given to me the only reason I found out was by getting dose pages on line in there Owen website. There crazy if they think I'm gonna pay them amount. Make sure u look at all the form before u leave the office.

Jessica Fuentes

Apr 20, 2018

Came here two years before and the service was wonderful. This year however, the service was terrible. I came in asking for an estimate (needed to know how much I owed before I was ready to process). One on the staff members (young lady maybe mid 20’s) took my information and informed me that the fee for estimates was 20$. I waited about half an hour before another staff member came in (middle aged Latina of fair complexion). She called my name off the waiting list, when I answered she aggressively asked me “what do you want?” She said it in such an aggressive and condescending manner that for a couple of seconds it even confused me. Here is the rest of the conversation Me: “uhm, my taxes “ Her: “you’re gonna do your taxes or do you just want an estimate?” Me: “yes, actually I’d like an estimate” Her: “ well it’s 50$” Me: “ the other staff member said it was 20$” Her: “well she’s wrong” Me: “there’s a huge sign on the wall that says the fee is 20$ for estimates” Her” well that’s wrong. It hasn’t been updated” Me: “no thank you. I don’t need any services” I’m not sure that this recap conveys how aggressive her demeanor was, she wanted me to praise the ground she walked on because of her tax skills. She does not know the meaning of customer service. However, thanks to this awful experience I resorted to do my taxes online for free. Stick it B!

Val JV

Feb 19, 2017

Been coming here for years. Staff all speaks Spanish, which awesome for the parents. Very courteous, helpful, experienced staff. Went the other day to do my taxes - was in & out in about 25 mins; however, I will say that during afternoons and weekends it's best to have an appointment.

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Questions & Answers

Are there ways to file my taxes with Jackson Hewitt that involve limited in-person contact?

Jackson Hewitt Tax Service | Aug 18, 2021
Jackson Hewitt Tax Service | Aug 18, 2021

Yes, Jackson Hewitt offers multiple ways to file taxes for every comfort level. In addition to in-person appointments at Jackson Hewitt offices, you also have the option for limited contact drop-off (where you drop off your documents at an office and go), file with no contact via Tax Pro From Home, or file on your own via Jackson Hewitt Online.

Is it safe to meet with a Tax Pro in person?

Jackson Hewitt Tax Service | Aug 18, 2021
Jackson Hewitt Tax Service | Aug 18, 2021

Jackson Hewitt offices and their staff are committed to keeping you safe. Tax Pros and other office staff are required to wear face coverings, our offices adhere to social distancing protocols, and offices are cleaned and disinfected daily. For those who wish to have minimal face-to-face contact, limited-contact drop-off filing options are available .

Do Jackson Hewitt offices follow the CDC safety guidelines?

Jackson Hewitt Tax Service | Aug 18, 2021
Jackson Hewitt Tax Service | Aug 18, 2021

Yes. Jackson Hewitt offices are following all safety guidelines provided by local, state, and federal authorities, including the CDC.

How do I get a copy of a tax return I filed through Jackson Hewitt?

Jackson Hewitt Tax Service | Aug 18, 2020
Jackson Hewitt Tax Service | Aug 18, 2021

If you have a MyJH account, you can log-in and view your filed tax return. If you don’t have a MyJH account, you can reach out to your local office to see if they have a copy available. If you need a copy of your return from the IRS, you can request a photocopy or a computer transcript. Photocopies and transcripts are free from the IRS. If you need an actual copy, complete IRS Form 4506 and pay a $50 fee for your filed tax return and Form W-2.

Can you help me get copy of my W-2?

Jackson Hewitt Tax Service | Aug 18, 2020
Jackson Hewitt Tax Service | Aug 18, 2021

To get a copy of your Form W-2 or Form 1099, first contact your employer or financial institution. If we used your W-2 to prepare your tax return, you can log into your MyJH account and view your filed tax return including your W-2. If you don’t have a MyJH account, contact your local office to see if they have a copy of your W2 available. You can download Form 4506 at www.irs.gov to request a copy of the return you filed with the IRS.

Where is my refund? I filed with Jackson Hewitt a while ago but my refund hasn’t arrived. How do I find out the status of my refund?

Jackson Hewitt Tax Service | Aug 18, 2020
Jackson Hewitt Tax Service | Aug 18, 2021

We appreciate your business! For security reasons, Jackson Hewitt offices do not have the ability to check the status of your refund with the IRS. Please visit https://www.irs.gov/refunds with your Social Security Number or ITIN, filing status and your exact refund amount to check the status of your current year refund. You can also call 1 (800) 829 - 4477 and use the refund status option offered on the TeleTax system.

What documents do I need in order for you to prepare my tax return?

Jackson Hewitt Tax Service | Aug 18, 2020
Jackson Hewitt Tax Service | Aug 18, 2021

Your life situation plays a big part in determining the documents needed for your tax appointment. Married? Have kids? Own a business? Besides your Form W-2 or Form 1099 income statements, this tool can help you determine other documents you may need to bring- https://www.jacksonhewitt.com/file-taxes-options-products/free-document-checklist/

How can I become a Jackson Hewitt Tax Pro?

Jackson Hewitt Tax Service | Aug 18, 2020
Jackson Hewitt Tax Service | Aug 18, 2021

Training is key to becoming a Jackson Hewitt Tax Pro. Our tax courses are offered at various Jackson Hewitt locations throughout the country. To get details on the Jackson Hewitt tax course most convenient to you, please complete the following form - https://www.jacksonhewitt.com/tax-preparation-classes. One of our Jackson Hewitt offices will be in contact with you.

How do I get a customer service issue resolved?

Jackson Hewitt Tax Service | Aug 18, 2020
Jackson Hewitt Tax Service | Aug 18, 2021

We apologize if your experience with Jackson Hewitt did not meet your expectations. Please call our Customer Service line at 1 (800) 234 - 1040. A live agent will assist you in filing a formal customer service case. A local Client Care Manager should contact you within 24 hours.

How do I file an amended return?

Jackson Hewitt Tax Service | Aug 18, 2020
Jackson Hewitt Tax Service | Aug 18, 2021

Jackson Hewitt Tax Pro can assist you with the IRS amendment process. Call your nearest Jackson Hewitt office for details. We can help correct any errors or omissions on your original return, and in some cases, even change your filing status.

Great place to go and do your taxes Debra Lugo is the best at the Job she does I highly recommend her services.

Vincent Apodaca | Aug 18, 2020
Elizabeth Perez | Aug 18, 2020

Not ever go to that place they stole over $730 from my refund. Went to pick up my check the other day and Alicia wanted mr to sign a document that say that I would not proceed no legal action. When I was leaving the ALICIA Try to prevent me from leaving the office and slam the door on me and she smashed my fingers. Jackson Hewitt the one and South Gate on Tweedy Boulevard.

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