Cracker Barrel Old Country Store

phyllis dial

We were there about 3 hrs Had to wait just to get waited on a good 10 minutes then about 40 mins later kids get their food and still don't have silver ware had to ask another waiter to get that after waiting at least 5 mins after they got their food. They were almost done before we ever got ours. Grandson ask for cheese in scrambled eggs no cheese so waitress brings a piece of cheese out on a plate to put on his now cold eggs. Out of drinks had to yell to her to bring more drinks twice . Worst service we have ever received..Told manager about it she apologized and said let me get you a little something and we never saw her again so it will be a long long time before I am back.Very displeased!!! Phyllis Dial Lawrenceburg tn

Allison Hamm

Joined the wait list on line, and it said wait time was 15 minutes. After an hour wait, I called to check on our place in line. I was told it would be another 15 to 20 minute wait. Whwn we finally received the message, We immediately went into restaurant only to be told they give our table to someone else, by the very rude hostess who only care was flirting with a waiter. After waiting 15 minutes for the table again, we were finally seated. The restaurant was not full by any means. We have already waited over 30 minutes on our food. We hadn't been to cracker barrell in a while and probably won't be back.

Tatiana Morris

We arrived on Easter Sunday at 1130, put our name in and waited to be sat at 1220. Our server, Blake, was very kind. Explained that it might take a while to receive our order because they were very busy. About an hour later he realized that our order had been lost or deleted from the computer. An honest mistake. The manager, whose name I do not know, was very kind. She took care of our meal seeing as how we had to wait another 20-30 mins after placing the order again. The food came out great and we were very satisfied. I write this review to remind you, the public, that it costs nothing to be kind. Not a single person on earth is perfect. Thank you, Cracker Barrel for taking care of us and pushing through a very hectic holiday in the restaurant industry.

Meadow Gold

I just waited close to 40mins for partially raw/undercooked meatloaf with cold inedible sides. They forgot to include any condiments, silverware or even a straw so I had to go in to get them where I waited another 15mins before the hostess finally helped me. If this was the first time this had happened, I wouldn’t bother with the review. As someone who has spent 20yrs in the restaurant industry, I understand every person/place has their bad days. This is the third time though and obviously not just a one off with this location. Management/staff are clearly incompetent as shown by their complete lack of effort in serving edible food. I highly recommend not spending the money nor wasting the time.