The Pie Factory (Florence)

Sandra Brunelle

Very enjoyable experience from staff to food. Gluten-free crust tops our list of favorites. Will be back for more.

Rebecca Wos

Three of us decided to visit tonight before enjoying First Friday. We arrived early to miss the crowd and were seated quickly. That's when things went downhill. After sitting for more than 20 minutes (remember, this is a non-busy time!), we had to flag down the hostess to have a server come to our table. Our server managed to get our drink order wrong, and then I decided to clarify that she got the food order correct - nope. Finally, having straightened everything out, it seemed things would start to smooth out. Wrong. We ordered a pizza and a low-carb bowl; the pizza came out, but I had to wait another 20 minutes for the bowl to arrive. Talk about disappointed! Reference the pictures... The bowl in the advertisement was filled much more than what I received, and there was no sauce or oil on mine, so it was extremely dry. I really appreciate the thought behind having a low-carb alternative, but if this is what is offered, don't bother! The only reason this is 3 stars and not lower is because we have been here before and had a much better experience.

Snowfall95

Our waitress was so sweet, the food tasted amazing, the aesthetic was awesome, I love it here ! The prices were perfect for a date night, and they have a lot more options then what I managed to get in the photos.

Tilden Clark

I very good pizza. Good customer service. The wings were really good too. Nice staff.