BECU credit union

Bri S

After being a customer for 10 plus years, l went through issues with a gym membership repeatedly charging me after I told them to cancel it. After asking about my options, I was told that I needed to pay the insane amount of fees I was charged by BECU. I will be taking my business else where. Don't waste your time here. This is exactly why this company had to pay out from being sued over this same type of thing a few years ago. Terrible..

George Howard

Been with this credit union for atleast 5 years I have good credit I have income but apparently I'm a peasant to them that doesn't deserve to be granted a loan of any sort. Sick of being told NO by my credit union then another credit union I'm not even with will help me! Not cool used to think becu was great but it's not. I shouldnt have to have loans spread all over different credit unions. Becu, because you own nothing!

Davenport Hanford

I don't really like this bank. It has good rates that's the only reason I give it 2 stars. The parking is not easy to get into when it's busy, and because of the pandemic they make people sign in. The tiny lobby is crammed pack full of people sometimes. I went there and I was on the cash machine and another person walked in, then another then a person came out of the locked doors, then a teller came out to call a name from the sign in sheet. Then 2 more people came in to sign in. The lobby is only big enough for 3 people, 3 cash machines. Not 6 or 7 or 8. Uugghh. Just don't like the set up. If you need to sign in, why can't you then wait outside? Away from cash machines?

KLaVonneC

After running some errands and getting some gas, I received a notification from my BECU app that some unknown transactions had been preauthorized on my account. After calling customer service to have my card canceled, I went into the branch and within 10 minutes had gotten a replacement card! BECU is a well oiled machine, and this branch was courteous, efficient, and knowledgeable.