Good Samaritan Regional Medical Center

Jim Gordon

If there was ever a reason to change the name and brand of a business, this is it. My kid was at a basketball camp at Oregon State, Corvallis when she got a concussion. Rules stated she be seen by a doctor within 24 hours. Camp coordinators directed us to Good Samaritan attached to the facility. We went there and they said they didn’t have time to see her today! Huh? They then directed us to a Good Samaritan clinic about 2 miles away. SO, we went there. They said they could see her but that they won’t bill Kaiser (note: Kaiser said they would pay…GS just would not allow that). Why did the first GS not tell us that and instead sent us to another GS? Why would neither see a little girl for a concussion screening? Do none of the employees or administration of Good Samaritan understand the definition of “Good Samaritan?” Perhaps they should look that up in the dictionary and reconsider the name they have chosen for themselves. Or, perhaps they should put a little more thought into their policies for situations like this. Very, very disappointing. What if this were a more dire situation? Totally unacceptable.

tina winge

I would NOT recommend this hospital. FROM THE VERY BEGINNING...the very disorganized staff, lackadaisical attitude of treatment and unprofessional with information. Husband had hip replacement surgery, he was sent home with no supplies or instructions on wound care, there has been zero follow up from medical staff with my husband or myself. All conversation prior to being admitted was this a "day surgery" after PT you go home. What they didn't say was there is a shot they will give that will numb the entire leg. That shot lasts 2-72 hours. When that wears off then PT can begin. Two days later he came home still having partial numbness and in horrible pain. Oh and there is no waiting room, so hopefully you have a car too sit in while you wait. NOT IMPRESSED AT ALL.

ginger morse

No accountability of their staff or doctors. Very difficult to reach administration staff. Absolute joke trying to deal with thier patient exceptions staff. Even when you can or do provide documentation backing up your complaint or issues they state sorry you feel that way. Facts are irrelevant when it comes to this company. Unfortunately they seem to hold a medical monopoly in both Linn and Benton counties. Even worse the state contracts with IHN , Inter community health network, as the only CCO for both counties. IHN is I. Fact a Samaritan based health insurance insurance company, handling medical/dental/mental. They are horrible to say the least. You'd be better going outside the area to get more professional care

Dawn R. Wheaton

Just tried calling the admin of this hospital to ask about changing the hold music from that annoying 3rd grade piano recital music, and was on hold forever. Operator answers lethargically and so I ask if they are short-staffed today or something and she says, No, I'm usually pretty fast..how can I help you? I asked for admin and she starts gatekeeping! I said I will tell them what I want and she argued with me some more, so I said now I understand why your calls are backed up! I asked for her supervisor and she transferred me to a dead line. Nope! Not good, not good at all.