Amazon Hub Locker+ (Downtown Portland)

Category: Shipping service in Portland, Oregon

Address: 1131 SW Jefferson St, Portland, OR 97201, USA

Phone: +18882804331

Opening hours

Sunday: 10AM–7PM

Monday: 9AM–7PM

Tuesday: 9AM–7PM

Wednesday: 9AM–7PM

Thursday: 9AM–7PM

Friday: 9AM–7PM

Saturday: 10AM–7PM

Reviews

Lisa Jester

Aug 11, 2022

It's been great, but a few weeks ago I made a 30 minute drive to pick up my stuff only to find a hand written "sorry we're closed" sign on the door. I'd expect more from a big company like Amazon. A message to all customers that had items there announcing the closure seems appropriate.

Sean McCartney

Apr 19, 2022

Always friendly and easy. No matter pickups or return dropoffs. Unfortunately no parking spots in front except across the street where some characters hang out on the curb by plaid pantry.

Patrick Man

Jan 21, 2022

I've sometimes been frustrated with Amazon's return procedures... mainly because it seems like sometimes I'm required to print a return label and sometimes I'm not allowed to print a return label. I had a really good experience with a tall African American gentleman at the return center that explained, the return type is dictated by the seller and if you have one return type here's how you change it to the other return type. He didn't make me feel stupid, he was kind and smart, and it made me want to shop with Amazon. Good job <3

Bridget Smith AlmaHausPress

Sep 30, 2018

Great customer service inside. Convenient to drop in box once you're in the door. Getting to this location is why it doesn't get good 4 or 5 star rating. If you can pack your goods on a bicycle it's fine. Taking Uber or Lyft, fine. Walking, still okay. Driving? It's the pits. "Vision Ugly" right outside the door. It's what Portland is doing all over town. Painted streets & white restriction poles. Try pulling over for emergency vehicles with those in the way. If it were old days, you'd be able to park in a 15 minute loading zone parking and voila, errand done. Me, I'm lucky. My guy dropped me at the traffic light and he went around the block to return for me after few minutes. If the art museum gets to expand its facility as it has proposed, then even my option will not be good. The dipsty doodle that will be needed to get back to there will be agonizing. Find a new location, Amazon. Until then, I'll keep imposing on my fella for the drop off & pick up of me!

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Questions & Answers

Is there an opportunity to print return labels?

Mr.Dzmitry | Aug 19, 2018
dippy fresh | Aug 19, 2018

Three kiosks, sign into your amazon account, select the item you are returning from your recent orders and it will print a self adhesive label, if you brought the box they have tape so you can re-seal it, otherwise they have various sizes of baggies you can put the item in. Label the baggie/box and drop it in the return bin.

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Is there someone with Fire Tablet App experience available at this location?

Eldenath | Aug 18, 2020
Jeremy Curtis | Aug 18, 2021

Roscoe. Why tell someone anything if you don't know jack about jack.Roscoe is desperate for friends

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Is there a drop box on the outside of the store that can be used for returns when the store is closed?

Vasko Nikolov | Aug 19, 2018
Joseph Pyle | Aug 19, 2018

Unfortunate no. But great suggestion!

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Can I receive packages from Walmart be delivered to my Amazon locker?

A Google User | Aug 18, 2021
John | Aug 18, 2021

No. Only Amazon bought items. They will not accept Wal mart items.

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Can we shop an receive faster?

tory bernhardt | Aug 18, 2020
Mickey Renee | Aug 18, 2021

Ya with prime. It doesn't use other shippers

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Can I print my return labels there?

Kaylee Waiss | Aug 19, 2019
Styk Head | Aug 19, 2019

Yeah ,they have a C.S.R. there to help too !

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What time does this location close?

Ciel Lese' Bell | Aug 19, 2019
Thomas Simmons | Aug 19, 2019

9 pm

What is the parking availability in this area?

Austin Ruffin | Aug 19, 2018
Joseph Pyle | Aug 19, 2018

Just street parking. Its metered. You can use cash or card at the meters. Or use the parking kitty app.

What do I do if my order has posted to my account but when I go to Amazon it shows it hasn’t been paid how do I talk to someone

Skylynn Thomas | Dec 21, 2021
Lisa Jester | Dec 21, 2021

Talk to the person at the counter

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Can i apply for an amazon job here ?

Brenda Day | Aug 18, 2021
Dahlyla Knight | Aug 18, 2021

No. You can apply online at www.amazon.com.

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Are there sanitizing hand-wipes available for devices, here?

Eldenath | Aug 18, 2020
Steven Beeghly | Aug 18, 2020

No, but there is hand sanitizer

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Are Amazon gift cards sold here?

AD G.N. | Aug 18, 2020
Husain Alkhamees | Aug 18, 2020

Nope

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Can i have delivery here?

Katherine Schaller | Aug 18, 2020
Annmarie Bruning | Aug 18, 2020

Yes

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I need to return a scooter that I bought. I didnt keep the box it came in. Can I bring it there print a label and drop it off? Or do i have to hunt down a giant box for it somewhere?

Torrey Schweigert | Aug 18, 2020
Aniruddha Shahapurkar | Aug 18, 2020

I think it's better to call customer care regarding this.

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How long will they hold your package once it arrives at the hub?

Stephanie Hansen | Aug 18, 2020
SHAWN TONEY | Aug 18, 2020

It’s 15 days at this wholefoods hub. The kind at other locations such as 7/11, plaid pantry, etc is 3 days.

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When will Amazon be accepting applications for the Salem Warehouse?

Eric Jackson | Aug 19, 2019
Joshua Ferguson | Aug 19, 2019

Go on Indeed.com and search Amazon Warehouse in Salem, OR. They have limited applications for supervisory and management positions available as of today, and more should be released closer to the time of the warehouse opening.

is this place open Monday memorial day

G R | Aug 19, 2019
Sunayana Gali | Aug 19, 2019

I think so

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Amazon tells me to go to Washington Square, no matter what I type in. Can I drop off my return at the Jefferson outlet?

susie creamcheese | Aug 19, 2019
Francisco Pablo | Aug 19, 2019

Yes, you can! You'll have to see an associate so they can print the label for you at the front counter!

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Do you have acounts at Origan store UK

Eleanor Warn | Aug 19, 2019
Brook Balocca | Aug 19, 2019

In not sure what your question is? This is an Amazon location, where packages can be picked up or dropped off.

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Is there a carton size restriction for returning product? My box is 40" long (x12"x10").

Fred Rulison | Aug 19, 2019
Miryam Pedrazzini | Aug 19, 2019

When I went they didn't want any box , but I got small stuff to send

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Is this a self-service location or is there actually staff on site?

Jill Yates | Aug 19, 2019
Styk Head | Aug 19, 2019

For the most part ,it is self serve . But in the event of help , there are staff there to fanagle you through the system !

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Can u return packages here?

Steve Brown | Aug 19, 2019
Moose Landfill | Aug 19, 2019

Yeah if you go to return a package. You can print out the return slip here and deposit it.

Asked amazon on who to call or contact about a missing package, only got a spiel about verifying shipping address, and to wait 36 hours. Is there a phone number to contact? My package was supposedly handed off directly. No it wasn't.

Joanne Knutson | Aug 19, 2019
MyLois | Aug 19, 2019

Someone stole a package off my porch. I went into my Amazon app chat, told them, sighted the order number, they refunded my account and I just reordered the item.

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Can I return items from different orders in the same box, as long as I have the return slips for everything inside?

Kelly Eggerss | Aug 19, 2019
Styk Head | Aug 18, 2020

Never do that ,I did the same thing ,and lost a $45 part doing that ,spent hours on line/phone trying to explain . Luckily that rep said" DONT DO AGAIN !!!"and refunded my money right away !😏with all the pickups at that hub ,there's bound to be some packaging in the recycle bins! That's what I do to help cut down on waste !

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Do you have shipping boxes for purchase?

Rebecca Bothne | Aug 19, 2019
S K | Aug 19, 2019

Not available for purchase. However, they have recycling for shipping boxes, under the central worktable (where customers can unpackage their items, if desired), which is usually full of flat boxes you can take, I believe.

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Why is Google maps sending me to Gresham for this?

Devin Knowles | Aug 19, 2019
Tyrel Johnson | Aug 19, 2019

Dont go to Gresham for the downtown location. That would be wrong.

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Are there padded envelopes or boxes to return my item?

Brian Holt | Aug 19, 2019
Francisco Pablo | Aug 19, 2019

There are free packaging bags provided in various sizes for customers.

Is there packing tape there to reseal packages I'm returning?

Sam Householder | Aug 19, 2019
Cassandra Scaggs | Aug 19, 2019

Yes, but parking is far away

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Can u pick up packages after hours?

Thomas L. Cain | Aug 19, 2019
Francisco Pablo | Aug 19, 2019

No you cannot pick up packages after hours, but the site is open 9am-9pm every day unless otherwise noted.

Is there parking and is it easy to find a spot?

Mic C | Aug 19, 2019
Frank Mounts | Aug 19, 2019

Not too easy finding a spot during the day.

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Can I have a package sent from Jefferson location to my home?

Krista Siler | Aug 19, 2018
G T | Aug 19, 2018

No!

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What are the hours during the weekend ?

jamilb98 | Aug 19, 2018
Marc Thayer | Aug 19, 2018

Based on busyness, it looks like it's open 9am-9pm.

What are the hours when I can pickup a package?

Mike N | Aug 19, 2018
Walker Devine | Aug 19, 2018

As long as you have a confirmation email anytime between 9am and 9pm. They'll help you out if you get confused.

Are metered spots readily available? I have a rarer heavy item to return and don't want to carry it too far.

Toni Shaw | Aug 19, 2018
michael sison | Aug 19, 2018

There are a few spots directly across the street. Availability varies per the typical trends downtown.

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Is there a phone number?

Freedom Ignition | Aug 19, 2018
James Baez | Aug 19, 2018

nope.

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If i already have my return packaged and label printed up, can I drop off even if you are not open?

methus57 | Aug 19, 2018
arnold samreth | Aug 19, 2018

No

How does someone apply for a job at that store?

Franchesca Baran | Aug 19, 2018
Darin Lucas | Aug 19, 2018

Apply online with Amazon.

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