Address: 20883 Redwood Rd, Castro Valley, CA 94546, USA
Phone: +15105378044
Sunday: 6AM–9PM
Monday: 6AM–9PM
Tuesday: 6AM–9PM
Wednesday: 6AM–9PM
Thursday: 6AM–9PM
Friday: 6AM–9PM
Saturday: 6AM–9PM
Josephine M Reed
The washer I used was the big hearty one. It cost $7.50 for the load. My arm gutted putting all the quarters in the slot. One think I don’t like is being rushed and people need to stop and breath and not be so rushy. Anyhow it did the job. My laundry got done
Monica Pacheco
Pros: Clean Lots of machines with plenty of smaller loads machines and about four machines “6 load capacity” and one machine “4 load capacity.” Not crowded when we went around 7PM There is a large sink on the back to use to wash your hands. Owner picks up the phone in case of emergency. It will ring on the back office but then it will forward to him. Cons: The man attending stated he “doesn’t speak English.” Signals to signs at door. One black sign says last wash at 830PM and closes at 930PM. There is another small 2”x 8” word printed sign at the door, that says they Now close at 9PM. It was so small I couldn’t read it. Dryers took a while to dry our clothes and we sorted small batches of clothes in each drier so they would dry faster. We started washing at about 730PM We had about 6 large laundry bags. We thought that last wash at 830 PM meant that we would be allowed to finish drying our laundry even if the doors were closed. The man told my husband about 845 PM that he needed to be done by 9PM they would lock the laundromat. We obviously missed the new sign. My husband tried to ask him if he could just allow us to finish drying. The man told my husband he doesn’t speak English. So I went up to him and talk to him in his language and I asked him why would he allow us to start washing with so many loads if it was going to take such a long time to dry our clothes and they were so strict about closing at 9PM. He said the 930 sign was pre-Covid. And he was just following owners rules - he said he doesn’t make up the rules. I Told him the sign at the door also states that there must be 6 feet apart floor markings and there weren’t any. He stated that it was the customers fault that we are the ones that erase them. I called the owner and he took care of this whole misunderstanding- very nice and understanding. Nonetheless we will never come back to this place. Both me and my husband are first responders. We needed uniforms and taking home wet clothes is a perfect environment for bacteria and mold to grow. I had never been told that we needed to stop drying our clothes - dry or wet - and leave a laundromat- ever.
Len Persson
Its a fairly good place to wash , mi wife likes it , i have no complaints 😉Hi Len Thanks for the review I appreciate you taking the time to do that but more importantly I appreciate you choosing us to do buisiness with. Also happy to hear your wife likes it! Thanks Frank
kelly ritchie
Very clean. But was really uncomfortable with the man that works there. Wasnt friendly. Said nothing after I tried to engage. Just stood there. Strange & uncomfortable.Hi Kelly Thanks for the review I appreciate it the fella who does the clean up that you are referring to speaks little English and sometimes I have a hard time speaking with him so he just kinda stays to himself. Sorry about that but let me assure you you have nothing to be concerned about with him and he will always make sure you are at one of the cleanest Laundromats in the area to do your clothes. Hopefully over time you will see that and maybe adjust the rating for us. Thanks for doing business with us we appreciate you as a customer Thanks Frank
Thanks! Your review is awaiting moderation.
Yes but you need to get there early(6am) or you will have to wait till late afternoon for the big washers
Yes and you do have to press start again
Thanks! Your answer is awaiting moderation.
Thanks! Your question is awaiting moderation.