Salem Autobody & Paint

Kathleen Lawrence

These people have had my car for 3 months & not completed the work and gotten my car back to me yet. I had an accident on March 8, 2022 & my insurance quoted me 7 days to have my car back. Now I realize they ran into a few problems since then but this is going on ridiculous especially since my rental car ran out a long time ago. They have only called me once to let me know what was going on and I am beyond upset about the length of time it's taken. UPDATE: It has now been a little over 4 months and my car has now been returned to me. They may have had it for an exceptionally long time but they had a lot of problems with it and getting parts because of the covid. I want to take back every mean thing that I said about them because they are really great people once I've gotten to know them a bit and they did a beautiful job on my car. So please disregard my previous part of this review and just know that they did win me over. I couldn't have asked for a better job on my car and yes I definitely would take my car back there again if needed, so thank you very much Salem Auto Body and Paint, I appreciate you.

Amy Pease

Mike is fantastic, professional and an obvious expert in his trade. My car looks better than when I bought it brand new a few years ago. After my accident Mike and his friendly staff handled everything from arranging for a tow truck to tow my car to his shop, he had a rental car waiting for me when I arrived to authorize repairs and he even delt with the insurance company for me. So glad I went here, they did everything and all I had to do was pick up the phone and give them my claim number and they handled the rest! Stress free process! Thank you Mike, my car is beautiful!!!!

Miss Graham

This place is the truth, And you should go see about it. I came in and got help on a minimum need that everyone else turn me away for!!! So when Lowes crashed my car..🤷‍♀️😳🙈 I had to bring my business this way.🙌 David H. Jimmy B. Anyone else involved with their effort went above and beyond. They took it upon themselves to do the communicating with Enterprise rental, they took it upon themselves to do the communicating with the third-party estimators who were sent out to me and they took it upon themselves to do all the communicating calling and emailing with the insurance company which was a wreck and prioritize me not at all, Salem auto body and paint Works prioritized me! They were working on my behalf while I was still asleep. I am so grateful because of Salem auto body and paint works ..David and Jimmy...allowed me to continue to work my job🙌. It was definitely a lot of work, to get not such a big job done. They restored sanity into the situation. Not a lot of places out there who still practice under true customer service. They were quick, efficient and caring. Kind of makes you wish you got more damage to your vehicle to do more business with such great people.. ( just kidding nobody ever wishes that😂😫) I absolutely love this business!

Lyndon McGill

David and the crew at Salem Auto Body & Paint did an excellent job restoring my 1988 Chevrolet Suburban back to how it looked when I bought it new in 1988! I would highly recommend SAB&P for their quality work.