Walmart Neighborhood Market

Cassie F

This store has turned AWFUL since they have changed to self-check outs. The "older" corral-type set up with the larger check-out areas was way better than the current "isle" type set-up. The isles only contain 2 SMALL check-outs which creates LOGN lines into the adjacent isles which causes customers to not be able to get carts through while shopping. At my most current visit tonight, there were 2 female employees working in the area who were more concerned with talking with each other than trying to help customers through the chaos. When leaving, multiple customers made comments to them regarding how bad the new set-up is and one of the employees responded with a laugh and "I agree." NO management in sight to help anyone. Totally unacceptable to see your check-out area in such distress and to not be up front trying to help everyone and anyone. If you do not want to stand in long, disorganized lines to check out with employees standing watching people struggle, I HIGHLY suggest avoiding this location at all costs.

Yana

My expectations for Walmart (in general) has steadily degreased through the years. The general expectation now is that the Neighborhood Walmart is a customer self serve store. Employees are there to stock the shelves and perhaps to make sure no one walks out without paying for anything. My experience today: at the door I was greeted with a very unpleasant odor. I remember when I was greeted by a “welcome to Walmart” greeter. I knew right then that this was going to be a quick trip. I headed to produce to get tomatoes for burgers tonight-none. I needed a couple of limes. They were in stock, but rotting in the bag-I’ll pass. I grabbed the remainder of the few items that I needed and headed to the self checkout just to see that the entire area has been completely reorganized into lanes rather than the more open concept where the scanners were in one area and all on the perimeter. This allowed a better traffic flow. This new change causes more congestion because the lanes are too narrow for two carts at once. IF I must check out on my own, at least make it a near flawless experience for me. I don’t want to have to constantly shift my cart back and forth because people can’t pass. I would have given WM a one star for this experience, BUT the “cashiers” (I’m not sure what they’re called now) are always super sweet, helpful and attentive.

Miranda S

My phone was stolen 5/14. Though employees were very nice, no one once offered to help or pull up cameras. Not only did some jerk take my phone, they took pictures and videos from all 3 of my children's births. Part of my heart is gone and I am devastated. Help your customers. Things happen and I promise helping someone instead of “well I hope you find it”, means much more. Will not be returning. 😔 So many employees standing around and not one could help.

Lana Savage

I am laughing reading these reviews. No one lost their jobs due to the self check out. Do you not see the people that are pulling orders now? I do agree they should have at least one register open for large orders or for people that do not want to cash out themselves. It will keep the slow people off the self check out lanes. All the people that didn't want to do their own shopping have now put those old cashiers to work. I personally don't mind the self checkout. The last thing I want is a slow person checking out my items or wanting to hold a conversation with me. I didn't go there to make friends. I went to get my items and leave. The people pulling orders do need to realize that those of us that do our own shopping should be put first and their carts blocking people from getting items is NOT ok. Other than that, it is a decent place.