Dunkin'

Category: Coffee shop

Address: 1561 Bella Cruz Dr, Lady Lake, FL 32159, USA

Phone: +13526332513

Opening hours

Sunday: 5AM–9PM

Monday: 5AM–9PM

Tuesday: 5AM–9PM

Wednesday: 5AM–9PM

Thursday: 5AM–9PM

Friday: 5AM–9PM

Saturday: 5AM–9PM

Reviews

amber blount

Jul 19, 2022

This location is horrible theyre always out of everything i literally asked for 3 different things and they were out and that was on multiple locations and theyre always out of caramel! Thats one of the staple flavors! Whoever does the ordering needs to be fired. Seriously.

Katrina Roberts

Jun 30, 2022

Drive through kid with blue hair is literally terrible. Kid at front counter was terrible. Both argued over making my drink. Forgot part of the order. Rude, no manners, both kids seemed like they were on something. I felt bad for the older lady making food, she looked miserable and tried so hard to smile but you can tell she hates it there too. Food was good my frozen drink was basically iced coffee.

Riza Farris

May 30, 2022

The service is horrible!! The person that was taking the drive thru orders is so rude and ignorant. He is not very helpful when u are ordering. He tries to make fun at you when u cant figure out what u want to get. A good costumer service will suggest or offer you something. I told the lady at the window that he is rude and i want to talk to the manager. She lied and said that i was speaking to the manager himself (the guy who was taking my order).Really??!! Your manager is Rude? Just to let this workers know that we are paying for what we are asking so they have to show respect and atleast mind their manners. But this is all the dunkin donuts location around the area. Costumer service sucks.

Mariah Grendzinski

May 23, 2022

Placed a large order two days in advance and was told it would be ready when I arrived. When I arrived, there was no one there. This was also for a party that morning so I had to go to several other donut places after this AND my pick up time was an hour after they are supposed to open.

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Questions & Answers

I do not have a peanut allergy and resent the fact you have discontinued the peanut donut. My favorite choice. I sympathize with these people but for a few all must suffer

Fleur Engelbrecht | Jun 4, 2018
Tigger Stewart | Jun 5, 2018

As I can sympathize with those who miss some of our discontinued donuts the company strives to do its best to be conscience of people who maybe allergic to something. Also even though Dunkin ( as well as other establishments) put signs up to warn people about possible allergens unfortunately there are people who like to sue businesses because they had an allergic reaction .

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What are the Covid safety practices like here?

People are asking | Jan 4, 2021
Dan Howard | Jan 5, 2021

The servers all wear masks and have plastic shields at the cashier stations. Masks are requested for customers and almost all wear them. There are always a few knuckledraggers who refuse to protect others.

Will you be open Christmas morning???

marjorie fada | Jan 4, 2021
Angel Feliciano | Jan 5, 2021

Yes !!!

Why does it take so long in the drive thru

Candi Chapuseaux | Jan 4, 2021
Dan Howard | Jan 5, 2021

Obviously depends upon what is ordered. I find the line to move rather quickly most days.

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Is this the store with the old nasty woman Mariellen

Chris Pitel | Jun 3, 2020
Peter Trecartin | Jun 4, 2020

Don't know. Haven't met anyone nasty there.

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Why can they not give you what you ask for. I miss Maines D&D

Shirley Griggs | Jun 4, 2018
Susie Mosley. | Jun 5, 2018

New owners from another state, different rules etc...i dont know but they outsiders from other States and countries comng to Florida has ruined this state..i know this goes borh ways but none tge less its happened and not a whole lot can be done..but thats my opinion.

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Do you have a private function room?

Mary Lou Tomkiewicz | Jun 4, 2018
Scott Maass | Jun 5, 2018

The one on 441/27 next to Deny's has a private meeting room.

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