Dunkin'

Justin Harbour

Corporate office really needs to secretly visit this location. I've been to the Seffner DD a few times. I will never go back again. The lady working the drive through on 06/06/22 @ 5:58pm was so rude. We ordered online order #826. The order was two Lattes extra shot of espresso each and 1 dozen donuts. Both of our Lattes were Luke warm at best. The lids had mocha syrup all over them & brown foam running down the cups. She handed us our Lattes and said enjoy. We were like, where are our dozen donuts? She told us to hold on. They didn't have two of the type of donuts we wanted. She yelled 20ft away at us through the little window letting us know. She said, "what do you want?" I told her the substitutions and she actually rolled her eyes. I was not about to have this woman remake the two Lattes. I didn't want a spit latte. The donuts were stale and the chocolate glaze were so old the glaze was actually soaked into the donut. I guess it's to be expected when u go at 6pm. Although, I have been to this store early in the morning and have never had a hot cup of coffee. There is obviously something going wrong at this store. I would not recommend going to the DD in Seffner.

Tammy Adams

I love Dunkin but this location just can’t seem to get it right. Mobile orders are Never ready, often incorrectly made once ready, and sometimes they can’t even find them. I finally decided I’m done wasting my time and money at this location. I’ll drive a little bit out of my way to get a correct order that is ready when I arrive.

AmberNAaron jordan

We ordered 3 wakeup wraps which were fine. We also got 3 orders of hashbrowns.. those were not cooked, cold and tasted like they have been sitting for 2 days. We ordered 2 donuts and my oldest asked to add 1 more at the window before we paid and the girl told us no. We come here weekly and this is not tge first time but the third time she has been very rude with us. I take my kids here every week when they do good in school as a reward but it's getting to the point I don't want to spend another penny here due to the staff and disgusting food.

Byron Schaerr

First: was that the bathroom was out of order and the place smelled like backed-up sewage. Second: the management only had one employee working for the entire store. Third: they were out of chicken. Forth: the manager showed up and started slinging profanity at the employees for asking for help. She also asked for a phone charger using profanity in front of a bunch of customers who had children with them. This place is a train wreck.