Hampton Inn & Suites Winnie

Rebecca Hunt

Our room was very clean upon arrival ( Maria thank you for outstanding cleaning services). Rooma are quiet and beds are great, i wanted to say rhank you to the Staff for being so very friendly and helpful. Loved staying here, I will be coming back and making this my go to hotel from now on

david deem

Room was clean. Front desk employee was very nice. Restaurant nearby within walking distance.

Ms H

We stayed here previously and did not have any issues really, so we came back. There are no other options in Winnie to stay at for Hilton, and I had points to use. Like everyone, we are struggling financially right now, but wanted to take the kids to the beach for Father's Day weekend, and enjoy a little get away. I had been saving my points for the right time, and this seemed like a perfect time. Now I regret wasting my points on this trip, because it was far less than enjoyable to say the least! On the Hilton site, when I was booking, I noticed a $50/ non-refundable pet deposit, so I was prepared to pay that. However, after check out, I was charged $150!!!! I called the hotel and he said that it is a $50/day fee for a pet. That is not what the site says. I emailed Hilton for assistance with this matter and they have yet to fix the issue. The charge is no longer "pending", and it has officially posted. My dog did not make any messes at all! This is not ok! I need my $100 back on my card! The beds are HARD and the breakfast leaves A LOT to be desired! Our room keys (digital and physical cards) kept deactivating and we could not get in our room, so we had to keep going down to the desk or knocking on our door for someone to let us in, if someone was even in there. The pillows were not at all supportive or comfortable! There were not even any pillows for our boys to use on the pullout couch, and the fitted sheet was either dirty or stained. When the boys went to go get pillows to use and to grab my husband and I an extra pillow as well (due to the ones we had severely lacking in filling), the lady at the front desk told them she could only give "2 extras", and by "extras" she was referring to the ones for the boys! Those wouldn't be extras though as they did not even have pillows in the room to begin with! Extras imply "in addition to"... not only. The parking lot was not full at all so not sure why it was such a huge deal to give a few pillows! The pool was under maintenance on Sunday, and the kids were really disappointed that they could not swim, as we left a large portion of time for them to do so on Sunday, and the pool was PACKED (although we understood this was out of anyone's control) on Saturday, so that was a no go as well. Also, FYI... the mirror on the closet door is broken at the bottom corner and could pose as a safety hazard. I will not be staying at Hilton again if this is their new standard! It is not ok to just charge someone's card for more than agreed upon when booking. I have screenshots of the fees stated and it does not state anything about $50/day!!! This is RIDICULOUS! You just made money where it was not necessary! I need to hear back from someone on how this will be addressed!

Dinah Pulver

Some of the reviews had me a little concerned, but we had a great experience, on a par with most other Hampton Inns. It was clean and service was very good. Much friendlier than our 3-night stay for business at a 4 star. Good location for birdwatching in nearby High Island.