Sorella

Christina Salisbury

Cliff notes version: long waits, bus boy runs his hands through his hair constantly while filling water, clearing tables and setting tables. Food is lacking in flavor. Floaties in water when poured out of water pitcher. Staff overwhelmed and inattentive to details. Nice décor and jazz music. The Details: Came in with a friend for dinner, we sat on the restaurant side. The bus boy initially sat us at the bar but then moved us to a table telling us they couldn't serve food at the bar. Must not have been someone on staff specifically for the bar that night. The back portion of the restaurant was closed limiting the number of tables they had available. Three couples were already seated and at different stages of their meal when we arrived. After we were seated our waitress took our drink order about 10 minutes later. We ordered our dinner when she brought the drinks. Chicken piccata and veal piccata. I wanted to substitute the oil and garlic broccoli for the side pasta but she said no substitutions. I advised her I wouldn't be eating the pasta my friend would take it to go home. Dinners came with side salad and bread as well. After placing our orders and waiting for 25 minutes we finally asked the bus boy about the bread. He told us it comes out with the salad. We looked at him, the table and each other. Ok, we don't have our salads either, when will they come out? The bread comes out with the salad was what he repeated two more times before we asked for him to find our waitress. She came out 5 minutes later with our salads and bread. Two minutes later she came out with dinner, chicken parm and veal parm. We asked why it wasn't piccata and she said we ordered parm. (She never repeated our orders back to us when we placed them.) I advised her I would not have ordered parm because I can't eat it. She took them back and offered to have our meals made it would be about 20 more minutes. My friend declined hers, I chose to get mine. I should have declined as well. The sauce was very runny and overly salted and lemony. The chicken did not taste fresh. My friend tried to eat her linguine but it was covered in tomato sauce (not what you put on linguine when serving with piccata). It was overcooked, soggy and gross. Broccoli with oil and garlic was steamed bland plain broccoli which was put on a plate then covered in oil and garlic. The bread was stale and not even warmed up. As we looked around the restaurant and watched the other tables, we noticed we were not the only dissatisfied customers. It seemed in fact all of the tables were having similar issues. Several tables opted to have their food brought in to go containers since the kitchen was taking too long. One couple got up and walked out shortly after arriving as they were ignored for 10 minutes by any server. Another couple said good luck to us after they paid their bill and were leaving, it seemed they were having food quality and service issues as well. Most of their food was left uneaten. We watched the bus boy run his hands through his hair as he set tables with dishes he carried out in his hands and tucked under his arm in his armpit. We would not recommend this place at all for dine in. We can not speak to the pizzeria side or the pizza.

Scharma Picard

We had Sorella's take-out tonight... a calzone, garlic knots, fried calamari with dipping sauce, Chicken Parm, Chicken Scarpariello Sorella style, side pasta with their house tomato sauce, and house salads. Everything was scrumptious! Servings are generous. Chicken dishes so tender they melt in your mouth... Salad as fresh as they come. Truly a great meal! Thank you!

John Morales

The family had a private dinner, going away party here at Sorella’s Restaurant, White Lake, NY., in their private dining area. The dining area set up for us looked awesome, fireplace was a nice warm touch too ! The staff were awesome, polite, friendly, helpful. We were all treated and served superbly! The food we chose was delicious . We all appreciate the excellent service we were provided. Thank you.

MLS (MLSGRFX)

I love this place. Theresa and her staff are so kind and welcoming. The atmosphere is that of pure Americana, circa the 1950's. That means great music and plenty of eye candy. Looking for classic Italian cuisine? Looking to grab a quick chicken parmigiana hero on the go? Maybe you're looking to sit with friends and family while enjoying great music and a beer then give Sorella a try!