Cracker Barrel Old Country Store

David Drennon

Went to this location late. I like Cracker Barrel but I find their portions somewhat small. I usually order the MEATLOAF... DINNER PORTION. Somewhat pricey for MEATLOAF but at least it is a good tasting entree. I told the server that I was hungry and to make sure the portion wasn't too small. The kitchen was accommodating and fair. The server pleasant and nice. I was happy when I left.

Shirley

Love love love this location!! And obviously their training program here is working extremely well! Naomi who is young and brand new acted as a very seasoned waitress! She was extremely attentive, friendly, fast, and efficient!! I would have never guessed that she is new. The food was hot, fresh, and delicious!! The staff in the store was happy and welcoming! Charming older gentleman at the register!! I will drive out of the way to visit this store again!!!

C W

We placed an order today for curbside pick-up. Upon arrival, we used the app to check in for our food to be brought out. After 20 minutes, I called to see how much longer it would be until our food was brought out and I was told, "We're really slammed, can you walk in and get it? If you can't then we'll bring it out to you.". I told the girl I would go in and get my order. After going to the counter, I told the girl how long we had been waiting and that I was asked to go in to pick up my curbside order. She walked over to a shelving unit they pit orders on, grabbed a bag, and then brought it over to me. She said, "You can check it if you want". I said I was worried if the food was still hot. She said "sorry" and walked back to the register. While on my way home, I called and asked to speak to a manager. After being on hold for about 2 minutes someone answered and I then again had to ask to speak with a manager. The lady on the phone said "Oh, you're the one" and then started apologizing saying the manager was too busy working on the line". I was asked if it was something she could help with and I told her the issue and then said I would just send my complaint to them. Last but not least, after getting home, we opened up the containers to find one of the meals was wrong. My wife ordered Chicken fried chicken and the meat was actually something else.. I don't know what it is but it's definitely not chicken (see attached picture) and I'm now leaving again to go get food somewhere else. We're polite customers and I was going to give the worker a $5 for delivering our "curbside" order (that I guess they don't even really offer) but it will probably be a long time away if we end up even going back to this restaurant.

Michael Labib

Great place. Nice atmosphere suitable for family dinner. Staff is polite and responsive. My burger was a bit overcooked but it was still delicious and the baked potato is lovely.