Address: 986 Chapel St, New Haven, CT 06510, USA
Phone: +12037478483
Sunday: 10:30AM–10PM
Monday: 10:30AM–10PM
Tuesday: 10:30AM–10PM
Wednesday: 10:30AM–10PM
Thursday: 10:30AM–10PM
Friday: 10:30AM–11PM
Saturday: 10:30AM–11PM
Yvonne Mcneil
Ordering was a breeze...I used the kiosk/ tablet. I was sent a text when my order was ready (10 minutes). Everything was nice and hot...The order was correct! The lines were not too long and the staff was awesome! They all had masks on. That is still important to me. Thanks Shake Shack!
Luke Dolman
Oh dear, Shake Shack. What's going on?? I've been a fan before but this experience was TERRIBLE. Apathetic service on the till, glacial service in the kitchen and everywhere looked like it needed a very good clean. It wasn't busy but it still took 15 mins for a simple order to arrive. When it did it was missing the fries and the burgers were like hockey pucks. My wife had never been to Shake Shack before and I found myself apologizing for building it up. I doubt we'll bother going to another one now. Yet another chain that's lost control of their quality, service, brand and identity? Uggghhh.... next.
Emily Mulholland
I went to shake shack yesterday 4/2/22 and i received a burnt burger and there was no ketchup available either. i was so disappointed because i had went to a different shake shack in new york, and i want to try this one out too. and i was highly disappointed.
Ted Keyes
THE NEW AVOCADO BACON BURGER AND AVOCADO BACON CHICKEN SANDWICH. . I was a little skeptical of this place, but as a first-time customer I thoroughly enjoyed both sandwiches. . Both sandwiches were totally delicious the Burger was without question of doubt one of the Best fast-food burgers I've ever had definitely have was an 8.5 out of 10. So juicy and flavorful and that shake shack sauce was dynamite. . No complaints on the chicken sandwich extra crispy still juicy inside with that buttermilk herb Mayo. WILL DEFINITELY BE GOIN BACK AGAIN... .
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We sure do! Shake Shack offers delivery for App & Web orders from most of our Shacks! We’re also available for delivery on third party delivery platforms like Grubhub, Uber Eats, Postmates, Door Dash and Caviar.
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