Dunkin'

Category: Coffee shop

Address: 102 Boston Post Rd, Waterford, CT 06385, USA

Phone: +18604438084

Opening hours

Sunday: 4:30AM–8PM

Monday: 4:30AM–8PM

Tuesday: 4:30AM–8PM

Wednesday: 4:30AM–8PM

Thursday: 4:30AM–8PM

Friday: 4:30AM–8PM

Saturday: 4:30AM–8PM

Reviews

kecia Mccorkle

Jul 31, 2022

The staff that was working was unprofessional as they argued among themselves while taking my order. There were customers at the drive-thru who drove away because they were so engulfed in their argument that they did not respond to the customer. And to top it off after waiting longer than I should for my coffee I get only to have a mouth full of coffee grounds. These young ladies need to be trained to understand customer service and what is not appropriate to discuss in front of the customer. I will never go to this D&D again.

Brittany Vargas

Jul 1, 2022

So I go Ive been going to this Dunkin’ Donuts since I moved to this location . And every day I order the same thing . Honestly they got new employees and my coffee is trash . Like I need cinnamon sugar on my cold foam it makes or breaks the coffee , I’m paying for it so it shouldn’t be a problem . Super attitude there . Def changing my locations .

Alyssa Leigh

Feb 7, 2022

Absolutely TERRIBLE experience ! The manager and general manager are rude as well as the employees ! Very poor customer service ! Not once have I went here and got the correct order ! I called as an upset customer and because the manager and general manager are long time friends there will be no repercussions for the managers poor actions ! She was screaming cuss words at me . The general manager told me I was wrong . Also had a FLY in my small ice coffee . Absolutely DISGUSTING ! Health department needs to be updated!

Dawn Driscoll

Aug 29, 2021

The staff here were very patient and accommodating when I made a mistake in my order. I forgot one item and since you can only use the drive-thru that's a problem. The girl at the window said it was no problem and they quickly made my order without holding up the line. Also, very friendly and respectful the few times I've been there, which is only when I'm on a beach trip, but it matters every time!

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Questions & Answers

Do you have make your own donut kits?

Becca G Brody | Jul 3, 2020
Linda Burdick | Jul 4, 2020

Not that I know of

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