Address: 621 Queen St, Southington, CT 06489, USA
Phone: +18606215334
Sunday: Open 24 hours
Monday: Open 24 hours
Tuesday: Open 24 hours
Wednesday: Open 24 hours
Thursday: Open 24 hours
Friday: Open 24 hours
Saturday: Open 24 hours
Cherilyn Rudy
Food was alright. Servers were busy but friendly enough. Good place when nothing else is open 24 hours
Gio Mara
The lady working Sunday night (blonde hair, heavyset, older lady, terrible eye makeup) was extremely extremely rude. Took her 20 minutes to seat us, gave a terrible attitude when we were looking for her, because the hostess area was empty. She was huffing and puffing with a rude tone in the kitchen saying “there are people looking for me” as if we were an inconvenience. She wasn’t trying to be quiet either she clearly wanted us to know that she did not want us there. I said “yes sorry we are just waiting to be seated” We were standing there for so long simply just waiting to be SEATED AT A TABLE. She immediately started complaining that it was understaffed and she was the only person working. I wasn’t complaining to her nor did I criticize her. We tried to be nice and thanked her for trying and said we didn’t know it was understaffed but she was just a horrible person, seems really unhappy and just had a very horrible attitude. Right off the bat she told us it would be a very long time to get food, as if she wanted us to leave. Absolutely zero customer service skills. We ended up leaving without getting anything because the experience was so terrible. Everyone in the restaurant was staring at us as the waitress spoke to our party so rudely.
Diane Fox
We were ignored when we came in for over 5 minutes. We had to get our own menu. No one came near us but wait staff were talking to one another and other customers. One waitress came after 10 minutes and got us water. The man who brought our dinner was polite but we had to ask for a place setting to eat. We enjoyed the food but were shocked by the lack of service. The stars are for the food and man who brought our dinner.
GaVE
Once seated & ordered, we waited an hour and a half for our food. There were 2 servers, 1 server for each side of the building, with all the seats filled with customers, whom also had to answer phones, seat people who were waiting & check people out at the register. There should've been at least 2- 4 people working the floor that night. There was only 1 cook in the kitchen and no bussers. Fortunately, our server made a conscious effort to make sure she was attentive to us & to every one of her customers and that orders were correct. She was not overly-apologetic, but was enough that we understood it wasn't "her" fault that we had to wait forever for our food. Surprisingly, many customers just dealt with the long waits, too. Regardless, our meals still came out warm & delicious. When asked about the lack of staffing, our server replied that since COVID-19 arrived, "there are just alot more people working from home, for themselves and/or just don't want to put the effort into working anywhere....I'm not complaining; it's more hours for me."
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Denny’s restaurants are open 365 days a year. Contact the Denny’s location to confirm their hours.
Delivery is through door dash, uber eats or grubhub. Online pay only.
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