Navy Federal Credit Union

Daniel Kendall (LOLITSDAN)

I walked to this place from the west end of the naval shipyard, it took about an hour, I told the person who was assisting, Annie about the walk and she took it upon herself to get the bank manager to re route 20 dollars into my checking account because they were unable call a ride for me because of covid. All of this without asking. Outstanding credit union that values customer experience

Jessica Crist

Anna Cambell went above and beyond for me today. I was on the hunt for a Eisenhower coin. She was on her way out the door. And got it for me regardless. Thank you so much for all you do!

Badda Bing

If you don't bank with Navy Federal, DO NOT accept their cashier's checks. Their checks are as good as the T.P in an out-house at the fair. These fake looking checks have no value and no bank is willing to honor them without a 10-14 day hold due to the bad and dishonorable history with Navy Federal Cashier's Checks. The African American branch manager asked us to leave for refusing to open a business account with them, it was the only way for him to honor their own cashier's check. Sorry Mr. Bad attitude, we have a real bank behind us. This is simply ROBBERY and we will never accept any payment coming from your C.U members. I am left with a $13,000 cashier's check to wipe my bottom with. THANK YOU for the great hospitality and the outstanding impression you made today.

Amber Kelly

Why is it so difficult to get a statement printed out? Why do they always ask if you use online banking... yes I do, but I need something from the bank. Took over 20 minutes and still never got a statement. Spoke to the manager who was also not helpful. What ever happened to good customer service? Don't come here unless you have nothing else to do for the rest of the day.